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Senior Event Manager - Doubletree Denver

Posted January 14, 2022

DoubleTree by Hilton Hotel Denver
Denver, CO
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About This Job

Description

An Senior Event Manager is responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As an Senior Event Manager, you would be responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Provide direction and supervision to departments to ensure successful execution of meetings and/or events
  • Serve on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
  • Prepare reports, correspondence and analysis related to group activity
  • Lead, facilitate and participate in meetings, as needed

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About this Employer

DoubleTree by Hilton Hotel Denver

3203 Quebec Street
Denver, CO 80207-2319

(303) 321-3333

558 Room Hotel

doubletree3.hilton.com

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At A Glance

Enjoy a refreshing and comfortable stay at DoubleTree by Hilton Hotel Denver. Located south of I-70 on the corner of Quebec Street and Martin Luther King Boulevard, our hotel in Denver is just six miles from downtown and 20 minutes from Denver International Airport. Enjoy the convenience of our complimentary shuttle service to and from the airport to help you arrive and leave on time. Allow us to welcome you on arrival with a freshly baked cookie to make you feel at home.

Unwind in a modern, stylish guest room featuring a range of thoughtful amenities. Relax with an on-demand movie and view a selection of premium channels on an LCD TV or stay connected with complimentary WiFi. Upgrade to a spacious suite, complete with a separate seating and conference table, and take in views of the Rocky Mountains from the comfort of your private balcony.

DoubleTree by Hilton Hotel Denver offers a choice of diverse dining options. Dine at The Café Restaurant and enjoy a selection of delicious salads and tempting steaks. Sip cocktails and catch up with friends over a light meal in the Lobby Lounge, or view the latest sports in the relaxed Character’s Sports Bar. Stay active during your stay in the fully equipped fitness center and enjoy a rejuvenating swim in the indoor pool. Stay in touch with work in the complimentary business center complete with modern facilities, and do business in a choice of 32,000 sq. ft. of versatile meeting space.