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Club Manager, Globe Life Field

Posted January 14, 2022

Delaware North at Globe Life Field
Arlington, TX
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About This Job

The Opportunity 

Delaware North Sportservice is hiring a Club Manager to join our team at Globe Life Field in Arlington, Texas. As a Restaurant Manager, you will be responsible for the coordination, supervision, and execution of all restaurant functions while ensuring excellent guest service at all times.

Responsibilities 
  • Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices and time cards) and ensure actions are up to company quality, sanitary, and legal standards.
  • Schedule staff hours and assign tasks for service and kitchen staff members.
  • Help train, develop, motivate staff and monitor their performance while keeping an open communication for corrections needed.
  • Maintain positive guest relations and high standards of service at all times.
  • Have a comprehensive knowledge of all restaurant organization and menu information.
  • Maintain and strictly abide by state sanitation, health regulations, and company policies.
  • Solve all customer concerns and complaints in a timely and professional manner.
  • Assist with administrative tasks as needed, including ordering and inventory.
Qualifications 
  • A minimum of 2 years' experience in a managerial position in a restaurant with a similar style of dining, capacity and volume.
  • Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification required.
  • Strong financial and computer skills; has experience working with and an understanding of P&Ls and developing and managing budgets.
  • Have passion for exceptional dining experiences combined with substantial food and service knowledge.
  • Possess exceptional communication skills and an ability to anticipate guest and employee needs.
  • Maintain a professional and polished appearance and demeanor in high-volume situations.
  • Ability to navigate and utilize Microsoft Office Suite programs including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems.
Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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About this Employer

Delaware North at Globe Life Field

734 Stadium Drive
Arlington, TX 76011

Regional Office

www.delawarenorth.com

Managed By

Delaware North has provided a full breadth of services – including concessions, suites, catering, premium dining and retail management – at Globe Life Field, home of the Texas Rangers, since the park opened in 2020.

Due to the COVID-19 pandemic, the 1.7 million-square-foot ballpark, which seats 40,300 at full capacity, hosted the 2020 National League Division Series, National League Championship Series and the 2020 World Series to limited-capacity crowds.