The Opportunity 

Delaware North Sportservice is hiring for a Premium Supervisor to join our team at Great American Ball Park in Cincinnati, Ohio. As a Premium Supervisor, you will ensure all food service and hospitality operations are efficiently carried out while guests receive the highest quality of customer service.

Responsibilities 

• Supervises and coordinates activities of the premium area on a per shift basis, including training and enforcing work procedures and service standards
• Observes, evaluates, and documents job performance of associatesEnsures that all equipment is set up properly and operating efficiently and accurately
• Ensures all areas remain clean, sanitized, and safe
• Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management
• Estimates, requests, and inspects supplies and inventory
• Ensures accuracy of all deliveries
• Adheres to and enforces inventory and labor control measures
• Performs opening and closing procedures for assigned area
• Partner with chefs and other back of house associates
• Performs other duties as assigned

Qualifications 

• Minimum of one year experience in food service position preferred
• Previous cash handling/cashier experience required
• Previous supervisory experience preferred

Physical Requirements 

• Standing and walking for entire length of shift.
• Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting.
• Ability to lift up to 50 lbs.

Who We Are 

Delaware North operates concessions, premium dining and retail services at the Cincinnati Reds Great American Ball Park and have been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

• Standing and walking for entire length of shift.
• Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting.
• Ability to lift up to 50 lbs.