Posted May 19, 2022Wind Creek Casino & Hotel Montgomery
The Teleservices Agent answers all incoming calls and provides information to callers identifying and acting on opportunities to sell and book reservations at the property. Directs or transfers calls to appropriate department or person. Actively promotes the property and amenities on each call to leave the caller with as much information about Wind Creek Hospitality properties as possible. Represents the company positively by providing a warm greeting, maintaining a positive upbeat tone throughout all calls and checking for satisfaction before ending call.
Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Job Requirements: (please ensure you meet the listed requirements prior to applying)
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Our 65,000-square-foot gaming floor is where all the lights and sounds of winnin' greet you as soon as you walk through the door. With over 2,200 games, your favorite machines are all right here waiting for you, and there's always a new game to discover just around the corner.