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Night Auditor

Hyatt and Franchise travel discounts, quarterly bonuses, competitive pay, generous benefits, career growth including mentorship and cross training!

Posted May 13, 2022

Hyatt Place St. Louis/Chesterfield
Chesterfield, MO
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Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at the Hyatt Place Chesterfield. There’s a place for you here today (and for tomorrow) in this position.

Compensation

Starting at $16.50 per hour!

About This Job

WHAT YOU CAN EXPECT FROM US

So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!)

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Hyatt Place policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

MENTAL AND PHYSICAL REQUIREMENTS:

AGE: Must be at least 18 years of age.

EDUCATION: Requires knowledge, skill and mental development equivalent to completion of 4 years of high school.

EXPERIENCE: Experience in working with the public in a service or hospitality industry or in related activities is preferred. Prefer previous customer service experience.

ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of up to 8 hours; requires ability to lift 10 - 15 pounds.

WORKING RELATIONSHIPS:

  • Reports to the General Manager, Assistant General Manager or Front Office Manager.
  • Maintains and promotes a positive and cooperative work relationship with all hotel departments.
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About this Employer

Hyatt Place St. Louis/Chesterfield

333 Chesterfield East
Chesterfield, MO 63017

(636) 536-6262

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Our Hotel

Hyatt Place St. Louis/Chesterfield invites you to enjoy a comfortable stay at our boutique hotel in Chesterfield, MO. From spacious guestrooms and free breakfast to our convenient location just steps away from shopping and dining, Hyatt Place St. Louis/Chesterfield is the perfect place to unpack your bags and relax. If you feel like checking out some local activities, just let us know. We're here to make your visit as productive, entertaining and enjoyable as possible.

Enjoy unique dining experiences when you stay at the Hyatt Place St. Louis/Chesterfield. Start your day with free breakfast, then enjoy freshly prepared favorites on your time. Grab a cup of Starbucks® coffee and enjoy premium beer and wine at the Coffee to Cocktails Bar located in our inviting gallery.