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Concessions Supervisor

Posted April 25, 2022

Delaware North at Great American Ball Park
Cincinnati, OH
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About This Job

The Opportunity 

Delaware North Sportservice is hiring a Concessions Supervisor to join our team at Great American Ball Park in Cincinnati, Ohio. As a Concessions Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests.

Responsibilities 

  • Assign duties to scheduled staff.
  • Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assist Concessions Manager with staff training and compliance.
  • Monitor daily and hourly cleaning.
  • Manage labor and profit loss.
  • Ensures proper cash handling and tip record-keeping for the shift.
  • Ensure associates are kept informed of any changes in policies or events.
  • Other duties as assigned.

Qualifications 

  • Must be at least 19 years old.
  • Able to work a flexible schedule including nights, weekends and holidays.
  • Have general food service knowledge.
  • Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
  • Must be able to implement rules and direct staff.
  • Excellent communication skills, written and verbal.
  • Excellent customer service and employee relations skills. 
  • Supervisor experience preferred but not required

Physical Requirements 

  • Standing and walking for the entire length of shift.
  • Able to lift/carry up to 30 pounds.
  • Exposed to outdoors and variable temperatures.

Who We Are 

Delaware North operates concessions, premium dining and retail services at the Cincinnati Reds Great American Ball Park and have been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

  • Standing and walking for the entire length of shift.
  • Able to lift/carry up to 30 pounds.
  • Exposed to outdoors and variable temperatures.
Save this job

About this Employer

Delaware North at Great American Ball Park

100 JOE NUXHALL WAY
Cincinnati, OH 45202

Regional Office

www.delawarenorth.com

Managed By

Delaware North operates concessions, premium dining and retail services at the Cincinnati Reds’ Great American Ball Park. Delaware North has been a partner of the Reds since 1936.

At the stadium’s premier Lexus Diamond Club, Delaware North offers pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.