Posted February 25, 2023
Courtyard Memphis East/Galleria
Responsibilities
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The Bistro attendant is responsible for greeting guests at the Bistro, assisting them with their order, and preparing the items as requested
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They will work with a kitchen team on food items, but be responsible for beverage preparation
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They will also take ownership of the front of house experience for our guests, ensuring tables are properly set and cleared, and guests’ needs are met and their expectations exceeded
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Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
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Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques
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Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times
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Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system
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Clear and clean tables; reset counters and tables
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Maintain kitchen and wait station by keeping area tidy and clean and stock kitchen and bar at the end of each shift
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112 Room Hotel
The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before!
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