Posted July 3, 2022SpringHill Suites by Marriott Louisville Downtown
Opportunity: Operations Supervisor
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Potential Career Path
Front Office Manager – Assistant General Manager – General Manager
Essential Job Functions
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Supervise night audit functions, and perform audit in absence of the night auditor.
Be aware of emergency procedures and take full responsibility in emergency situations.
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Our family-friendly hotel is steps from some of Kentucky's most beloved hot spots, such as the KFC Yum! Center, Fourth Street Live! and Whiskey Row. Make yourself at home in our spacious suites. With complimentary Wi-Fi, a mini-refrigerator, a microwave and plush bedding, you'll find everything you need to enjoy during any short or extended stay. After a night of sweet dreams, wake up to our free breakfast buffet, serving both hot and cold morning favorites. Break a sweat in our fitness center, followed by a refreshing dip in our indoor pool. Planning a meeting or event? We also feature over 1,900 square feet of flexible event space, perfect for celebrating or staying productive. Whether traveling for business or pleasure, allow SpringHill Suites Louisville Downtown to offer the friendly service and modern amenities you deserve.