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Room Attendant / Housekeeper

Posted August 4, 2022

Residence Inn Chicagoland - Mettawa
Mettawa, IL
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

Residence Inn Chicagoland - Mettawa

26325 North Riverwoods Boulevard
Mettawa, IL 60045

(847) 615-2701

130 Room Extended Stay

www.marriott.com

Our Hotel

The Residence Inn Chicago Lake Forest Mettawa hotel makes long stays simple with new suites and convenient perks including free WiFi, breakfast and more. Just off I-94 a few miles north of Chicago, our extended stay hotel stands out among other hotels in Lake Forest, IL for our apartment-style suites and lowers rates for longer stays. Each suite includes a fully-equipped kitchen with stainless steel appliances, modern furnishings and free WiFi. Business travelers appreciate our free hot breakfast buffet and close proximity to HSBC, Conway Business Park and Hospira. A quick 15-min drive, exploring sites such as Great Lakes Naval Base, Lake Forest College, Six Flags Great America and Gurnee Mills Outlet Center is easy. For extra relaxation, check out our onsite billiards room and outdoor BBQ patio. Join us Mon-Wed at our evening Mix where we’re serving up yummy apps and free drinks.