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Bistro Server (AM)

Posted June 30, 2022

Hilton Garden Inn Chicagoland - Hoffman Estates
Hoffman Estates, IL
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About This Job

Overview

Opportunity:  Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. 

Potential Career Path

Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager

Essential Job Functions

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
  • Take orders from customers, input orders, obtain payment and provide change.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Prepare food, coffee and other beverages, including alcohol, when necessary. 
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
  • Clean all equipment and areas, locking equipment doors, etc.
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

Hilton Garden Inn Chicagoland - Hoffman Estates

2425 Barrington Rd
Hoffman Estates, IL 60195

(847) 277-7889

184 Room Hotel

www.hilton.com

A comfy stay in Cook County near O'Hare

Off I-90, we're less than two miles from the Stonegate Conference & Banquet Centre. Within a 15-minute drive, reach Woodfield Mall, Sears Centre Arena, and Arlington International Racecourse. Chicago O'Hare Airport is 20 minutes away. Perks include our free local shuttle, indoor pool, fitness center, free WiFi, and 24-hour snack shop.