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Bistro Server

Posted August 1, 2022

Hilton Garden Inn Detroit/Novi
Novi, MI
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About This Job

Overview

Opportunity:  Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. 

Potential Career Path

Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager

Essential Job Functions

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
  • Take orders from customers, input orders, obtain payment and provide change.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Prepare food, coffee and other beverages, including alcohol, when necessary. 
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
  • Clean all equipment and areas, locking equipment doors, etc.
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

Hilton Garden Inn Detroit/Novi

27355 Cabaret Drive
Novi, MI 48377

(248) 348-3840

148 Room Hotel

www.hilton.com

At A Glance

Located mid-way between Detroit, Ann Arbor and Lansing, the Hilton Garden Inn Novi/Detroit hotel in Novi, Michigan is well suited for visitors to the Detroit Metro Area. A hotel convenient to all major expressways, the Hilton Garden Inn Novi is bright, clean, well designed, and offers everything you expect in a Hilton property, including great customer service.

We invite you to dine in our on-site restaurant, the Garden Bar and Grille, for breakfast or dinner, or enjoy many dining options surrounding this hotel. All guests at this hotel will enjoy complimentary WiFi, an indoor pool, fitness center, and comfortable rooms complete with mini-fridge and microwave. Our convenient hotel is located directly behind Twelve Mile Crossing at Fountain Walk, a shopping, food and entertainment venue and is convenient to the Suburban Collection Showplace Michigan's premier expo and conference center.

  • Located mid-way between Detroit and Ann Arbor, perfect for visitors to the Detroit Metro Area
  • Lounge and restaurant
  • Business center and 2,100 sq. ft. of function space 
  • Fitness center and indoor pool