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Food & Beverage Assistant

Posted August 14, 2022

Hilton Grand Vacations at Craigendarroch Suites
Ballater, Scotland, United Kingdom
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About This Job

Job Description

What will I be doing?

A Food and Beverage Assistant is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. What will I be doing?

As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

* Able to work in all areas of Food and Beverage including Bar and Restaurant * Welcome guests in a polite and friendly manner * Take and deliver customer orders, consistently demonstrating high levels of customer service * Prepare set ups for tables and/or rooms * Follow cash handling procedures * Manage guest queries in a timely and efficient manner * Up-sell with latest departmental incentives * Ensure compliance of brand standards * Strive to achieve departmental targets * Ensure cleanliness of work areas * Comply with resort security, fire regulations and all health and safety legislation * Comply with local licensing laws * Be environmentally aware * Assist other departments wherever necessary and maintain good working relationships

Benefits include free Leisure Club Membership, Go Hilton Team Member travel programme – (hotel discounts for team members, family and friends), Denplan, Perks at Work and LifeWorks employee programmes.
Staff accommodation - ensuite rooms available

Qualifications

What are we looking for?
A Food and Beverage Assistant is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Positive attitude * Good communication skills * Commitment to delivering high levels of customer service * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous Food and Beverage and/or industry experience * Experience with cash handling * Knowledge of Food Hygiene Regulations
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About this Employer

Hilton Grand Vacations at Craigendarroch Suites

Braemar Road
Ballater, Scotland AB35 5XA
United Kingdom

44-1339-755-858

32 Room All Suite

hgv.com

At A Glance

Nestled near the banks of the River Dee on the outskirts of the city of Ballater, this elegantly appointed resort provides a taste of luxury steeped in cultural tradition. Once a Victorian country house, the property sits on a spectacular private estate within the bounds of the Cairngorms National Park and just a few miles from Balmoral Castle. Plentiful on-site amenities are complemented by nearby golf, fishing, horseback riding and skiing… all contributing to the spirit of a quintessential Scottish holiday. For hundreds of years, Royal Deeside has been one of Scotland's most revered treasures, featuring lush countryside that for generations has served as a favorite retreat of the Royal Family.