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House Attendant

Posted June 22, 2022

The Charter Hotel Seattle, Curio Collection by Hilton
Seattle, WA
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About This Job

$1,000 sign on bonus! As a House Attendant you will be responsible for cleaning all hotel public areas and surrounding service areas of hotel in accordance to hotel standards in a timely manner to ensure the hotel meets brand and/or hotel standards at all times. The House Attendant is required to adhere to the mission and values of Widewaters Hotels, LLC. 
What you will be doing
  • Maintain a clean work area at all times while ensuring superior and "spotless" guest service.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Obtain soiled linens from guest carts and bring them to laundry and deliver clean linens to storage rooms as needed.
  • On occasion assist Room Attendants with stripping guests rooms as needed.
  • Collect garbage from Room Attendant carts. Adhere to brand standards regarding recycling practices if applicable.
  • Assist with breakfast in the morning, including wiping down tables, and emptying garbage during this time.
  • Assists in unloading deliveries and the proper storage of such.
  • Plunge guest toilets and public area toilets as needed.
  • Repair or fix any maintenance items within scope of experience including cleaning light fixtures and replacing light bulbs.
  • Report all guest-borrowed items (ie. Irons/boards, hair dryers, etc) for safe return to designated area.
  • Prepare utility cart for next day use.
  • Report any maintenance problems to Engineering Department.
  • Make sure all equipment is in good working order before use each day.
  • Report and deliver lost & found items to the appropriate office/ department.
  • Clean guest laundry washer/dryer, table, mop floor as needed.
  • Help with excessive laundry when required.
  • If this hotel has a shuttle, driving guests to and from the hotel may also be needed.
  • Communicate changes in suite status with the Front Desk.
  • Responsible for knowing hotel emergency procedures and ensuring emergency exits are clear at all times.
  • Accommodate guest special requests courteously, including luggage and wheelchair assistance.
  • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.
  • Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.
  • Other duties as assigned.
  • One year experience in housekeeping, preferably in a hotel, resort or conference center.
  • Ability to work and communicate effectively with team members and supervisors.
  • Highly organized.
  • Ability to maintain sanitation standards while also adhering to all OSHA and local health department rules and regulations.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 50 pounds.
  • Must be able to work any shift, weekends, holidays, etc. when needed.
  • Strong Guest Service Skills
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers.
  • CPR certified preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersWidewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.



We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

The Charter Hotel Seattle, Curio Collection by Hilton

1610 2nd Avenue
Seattle, WA 98101

(206) 256-7500

229 Room Hotel

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At A Glance

Welcome to The Charter Seattle, Curio Collection by Hilton, a chic hotel just steps from downtown attractions in one of the most walkable cities. The famous Pike Place Market is a block away, and it’s a quick walk to shops, dining, bars, the Washington State Convention Center, Seattle Aquarium, Space Needle, and other authentic Seattle experiences.

Our guest rooms are sleekly designed spaces with warm wood finishes and elegant décor. Enjoy luxurious bedding, a 55-inch HDTV with streaming capability, a mini-fridge, desk, plush robes, slippers, local brew from the in-room coffeemaker, and a marble bathroom. Our one-bedroom suites feature a living area, dining space, a walk-in closet and views of Elliott Bay.

Guests love Patagōn, our modern/rustic restaurant with Argentinian-inspired cuisine focused on fresh, locally sourced meats, fish and veggies. The Fog Room rooftop lounge brings the outdoors inside with retractable windows with water and skyline views from the 16th floor. This eclectic and lively lounge offers delicious cocktails and small bites. Our 24-hour room service is another tasty option.

Work out in the state-of-the-art fitness center or enjoy the calm of our sauna and steam room. The 24-hour business center is perfect for getting work done, and we offer 10,000 sq. ft. of flexible and stylish Seattle, WA event space for meetings and wedding receptions of up to 160 guests.

  • Set in downtown Seattle, walkable to major offices and attractions
  • Luxurious guest rooms and suites, all with marble bathrooms
  • Upscale restaurant, rooftop lounge and 24-hour room service
  • Cutting-edge fitness center, steam room, sauna and changing rooms
  • Meeting space with A/V equipment, planners and catering options