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Sales and Event Coordinator

Excellent Benefits

Posted July 23, 2022

Waikiki Resort Hotel
Honolulu, HI
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Join the Waikiki Resort Sales and Events Team!

About This Job

The position's primary role is to assist the Sales and Events team with phone calls, emails, inquiries and to assist with banquet events.  Some evening and weekend work maybe required.

  • Answer phone calls and message support for the Sales department and respond to inquiries in a timely and pleasant manner.
  • Maintain guest/partner profiles, contacts and additional necessary records used in the Sales and Event operation
  • Assist the Sale team with the preparation of contracts, proposals, BEOs and addendums
  • Events management and coordination
    • Input group and event inquiries into excel files and Tripleseat (event management platform)
    • Answer client/bookers questions about property facilities/services, rates, promotions, etc.
    • Gather materials and assemble information packages (e.g. banquet brochures, promotional materials, sales kit, etc.)
    • Arrange and co-ordinate meetings, events and any appointments
    • Oversee set-up of banquet events and assure event success
    • Meet with clients in the absence of the Director of Sales or Sales Manager to effectively and professionally convey details of the sale to the client
  • Perform hotel site tours with existing/potential clients.
  • Other duties as assigned by Director of Sales


  • Hotel sales and events management experience preferred
  • Proficient in Microsoft Office
  • Excellent communication skills for both oral and written
  • Well-organized and detail-oriented
  • Possess current driver's license
  • Ability to work independently and within a team
  • Able to speak Japanese speaking preferred
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About this Employer

Waikiki Resort Hotel

2460 Koa Avenue
Honolulu, HI 96815

Telephone (808) 922-4911
Reservations (808) 922-4911

275 Room Hotel

Our Vision

We believe in delivering a true Hawaiian hospitality experience, the Waikiki Resort Hotel way.  We strive to deliver customer satisfaction with a positive, can-do attitude.

Our Mission

To exceed guest expectations with aloha, integrity and respect.  Waikiki Resort Hotel is committed to delivering extraordinary customer service with a true service spirit that exemplifies the spirit of aloha.  Our ambition is to create genuine experiences for our guests at every possible opportunity.  We are the Heart of Waikiki.

The Waikiki Resort Hotel is a 275 room property centrally located near the Hyatt Regency and the Pacific Beach Hotel.  Our guests like the fact that we are 1 block from Waikiki Beach and are in close walking distance shopping and points of interest.

We feature two restaurants; The Ilima Restaurant, open breakfast and lunch and the Seoul Jung Restaurant, open for lunch and dinner.  The Ilima Restaurant serves a popular breakfast buffet and feature American and local cuisine.  The Seoul Jung Restaurant features authentic and delicious Korean cuisine.

We also now feature a Wine Bar off the Main Lobby called the 'Collection Wine Bar'.  The open air lobby also have a Sundry Store, a vitamin shop and a small cosmetic store in addition to the Korean Airlines Ticketing Office.