Health, Paid Time Off, Vision, 401k, Dental, Life Insurance,Employee Dining Room, Discounted Amenities
Posted September 16, 2022Mount Airy Casino Resort Spa
The General Cashier is responsible for operating cash registers and properly settling checks in food and beverage outlets. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.
Essential Job Functions:
Operates cash register and properly settles checks.
Records all tips collected from credit cards and complimentaries.
Keeps restaurant work area neat and clean, picks up trash, glasses, etc.
Informs shift change of unique situations involving guests.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attend all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a minimum of 18 years of age or older upon employment.
High school diploma or its equivalency preferred.
Knowledge of cash, credit card and complimentary transactions desired.
Previous customer service experience preferred.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
At Mount Airy Casino Resort, we value our employees and are always offering great career opportunities. As a direct reflection of who we are, employees are expected to live up to the high level of standards we set for ourselves, as an industry based on customer satisfaction. We do our best to provide employees with a quality work environment and treat each and every one with respect and care. It's our mission to provide everyone that walks through our doors with the best experience possible, including our employees.