Photo of Hyde Beach House, Hollywood, FL

Front Desk Agent

Hyde Beach House

4010 S. Ocean Drive
Hollywood, FL 33019

342 Unit Condo-Hotel
Managed By OTH Hotels & Resorts

Excellent Benefits (Including Generous Time Off Policy), Hotel Discounts, 401k and more!

We are currently seeking an enthusiastic Front Desk Agent at the Hyde Beach House in Hollywood, FL. Come grow with us!
Full-Time

BASIC FUNCTION

The Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • High school graduate or equivalent.
  • Two years of college education preferred.
  • Two years’ experience in a service industry, preferably in the hospitality industry.
  • Excellent oral and communication skills.
  • Pleasant telephone demeanor.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

  • Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
  • Thoroughly complete all guest transactions.
  • Promote and sell special hotel programs.
  • Interact with resort staff in a professional manner, assisting other departments with necessary information.
  • Be knowledgeable of all emergency procedures and Resort policies.
  • Maintain house bank.
  • Communicate all pertinent information to the Front Office Managers and Supervisors.
  • Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
  • Solicit guest feedback via guest comment cards.

MARGINAL FUNCTIONS

  • Cross training in PBX, concierge, and bell podium coverage.
  • Assist other departments as needed.

ENVIRONMENT

Office setting, with overhead lighting and comfortable ventilation. Constant guest contact.

Posted July 17, 2024

Hyde Beach House

Spacious Hollywood Beach Resort Rooms

Hyde Beach House in Hollywood, Florida is an all-suite luxury resort overlooking the Intracoastal. Perfect for a getaway with family or friends, Hyde’s beautifully appointed one-, two- and three-bedroom suites mix natural wood and stone with organic textures and state-of-the-art technology. Highlights include contemporary European furniture, floor-to-ceiling sliding glass doors, private terraces, fully equipped kitchens, and in-suite washers and dryers.

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