Search 36,049 current hospitality jobs

Front Desk Supervisor

Posted May 10, 2022

Newport Beachside Hotel & Resort
North Miami Beach, FL
Save this job

About This Job

Overview: The Front Desk Supervisor will provide guidance and leadership to Front Desk Agents, ensuring that consistent customer service is delivered.

Reports To: Director of Front Office

You will:

  • Greet and welcome all guests
  • Answer guest inquires about hotel services, facilities and hours of operation 
  • Assist guests with local reservations 
  • Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
  • Assist Front Desk Agents when necessary

You bring to the table:

  • Previous hotel experience
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to handle cash and credit transactions
  • Able to stand for long period of time

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Save this job

About this Employer

Newport Beachside Hotel & Resort

16701 Collins Avenue
North Miami Beach, FL 33160

(305) 949-1300

Our Resort

Situated beachfront in the heart of Sunny Isles–North Miami Beach, the beautiful AAA-rated Newport Beachfront Resort and Spa elevates the Miami Beach Resort experience. Escape to this treasured place where iconic design, rich history and mesmerizing views of the Atlantic from your private balcony lay the backdrop for an all-encompassing Miami Beach experience. Soothe at our luxurious Aveda Seven Seas Spa & Salon featuring a wide range of replenishing and anti-aging facial and body treatments. Indulge at our electric Kitchen 305 presenting Miami inspired culinary dishes or at our Coconuts Poolside Tiki Bar & Grill. Be pampered by our team of beach butlers at our Newport Beach Club while lounging in our tiki-hut cabanas. Fish at our exclusive Newport Fishing Pier. Explore Miami’s greatest sites and attractions including South Beach, the Miami Zoo, the Florida Everglades, and Aventura Mall.