Provide in-person, hands-on help at the desktop level. Ensure proper systems operation. Receive, prioritize, document and actively resolve end-user help requests and escalate incidents when deemed necessary to maintain Service Level Agreement expectations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
This job does not have any supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience
One year related experience and/or training. Experience with desktop and server operating systems, including latest Windows versions. Extensive application support experience with Microsoft Office productivity suite. Working knowledge of a range of PC diagnostic utilities. Previous experience supporting gaming organization preferred.
Knowledge of basic computer hardware, including desktop and laptop systems.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, mathematical or schedule form.
Must be at least 21 years of age.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
Must have CompTIA A+ Certification
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk, reach with hands and arms; and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of the job, the employee is occasionally exposed to wet and/or humid conditions, secondhand tobacco smoke, and the risk of electrical shock. The noise level in the work environment is usually moderate.
Starting Salary: $22.00 Per Hour
Benefits Include:Medical Insurance, Dental Insurance, Vision Care Insurance, Life Insurance, Gas Discounts, 401k Savings Plan, Paid Time Off (PTO), Tuition Reimbursement, Free meals in our Employee Dining Room, Weekly Paychecks, Direct Deposit, Employee Discounts, Employee Assistance Program (EAP), Promotion Opportunities.
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Cache Creek Casino Resort is a full-service destination providing guests with nine restaurants, a 200 room four diamond hotel, spa, 18-hole championship golf course, 700 seat entertainment venue, along with 2,400 slot machines and 150 table games.
If you're looking for a new job, Cache Creek Casino Resort could be your winning ticket! A Career at Cache Creek means joining a winning team with a culture built on appreciation and respect for all.
Cache Creek Casino Resort is currently looking for motivated, enthusiastic people to work in an exciting and challenging atmosphere with room for growth, training, and education for all of our valued employees.
We have a diverse number of employment opportunities throughout the resort within the casino, food and beverage, hotel, golf course, spa and entertainment departments. In addition to offering competitive wages:
Cache Creek Casino Resort Implements Pay Raises for Employees, we off a large variety of diverse positions the following:
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