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Convention Services Manager

Posted May 14, 2022

Cherry Valley Hotel
Newark, OH
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About This Job

$5,000.00 SIGN ON BONUS for sales new hires!

The Convention Service Manager is responsible for efficient and professional coordination of all assigned conventions and meeting groups. The Convention Service Manager is required to adhere to the mission and values of Widewaters Hotels, LLC. 

What you will be doing
The Convention Service Manager is focused and responsible for the following:
  • Coordinates arrangements for group meetings, conferences, and group room blocks including city wide conventions.
  • Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, meeting room set configurations, audio visual needs and food service requirements.
  • Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
  • Detail Banquet Event Orders, and other internal documents relating to guest events.
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
  • Review banquet associates’ work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
  • Assist sales staff in promoting hotel, developing leads and securing re-bookings.
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Document tracking of group activity. Access and input data into a computer system to generate account history reports.
  • Develop and maintain relationships with key clients in order to produce groups and convention business, to include room sales, food and beverage sales, catering/banquet services.
  • Assists the Catering Managers with office coverage, inquiries and walk-ins during high peak business season.
  • Train on Sales Standards and Brand Standards if branded.
  • Assists Director of Sales in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
  • Perform any assigned task not outlined above that the associate has the ability to perform.
Requirements
  • Associates degree in Business or Hospitality related field preferred.
  • 2 years of sales experience in hospitality preferred.
  • Must possess a thorough knowledge of the hospitality industry, have a strong sales and marketing background, sound administrative skills, and well developed management skills.
  • Requires good communication skills, both verbal and written.
  • Must possess advanced computational ability.  
  • Must possess advanced Excel skills
  • Must possess advanced computer skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersWidewaters Hotels' Mission & Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:CherryValleyHotel.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

Cherry Valley Hotel

2299 Cherry Valley Road
Newark, OH 43055

(740) 788-1200

200 Room Hotel

cherryvalleyhotel.com

Managed By

Our Hotel

Nestled between small towns and scenic landscapes, Cherry Valley Hotel welcomes you and your entire group to our newly renovated property. The hotel and event center is designed for travelers seeking to relax and experience a touch of the outdoors. Slow down, breathe in the fresh air, and enjoy a treasured stay.

Our venue features lush botanical gardens, an intimate gazebo, elegant ballrooms, and more, perfect for weddings and social events. We can host any size gathering, from a small board meeting to a grand event in our spacious 31,500 square foot Ohio Event Center.

While you’re here, enjoy the numerous accommodations we have to offer. All of our guest rooms come standard with king beds so you can sleep like royalty, and a private patio/balcony to let in the fresh air. Take a dip in our pool and jacuzzi, work up a sweat in the fitness center, and enjoy exquisite cuisine prepared by our in-house chefs.

Taste the flavors of Ohio’s farm-to-table cuisine and craft beers. Our Lobby Bar and Patio offer signature cocktails, hearty bar bites, and live entertainment every Friday and Saturday night. Need a quick bite? Visit our Granville Pantry for snacks, grab & go meal options, and Starbucks coffee. Our Craftsmen Kitchen & Terrace restaurant, opening summer 2021, will offer elevated American-style cuisine crafted from seasonal ingredients. 

Stay tuned for even more wonderful additions and announcements as we continue to add amenities under our new ownership.