Why should you work for Marriott Livonia? For all the amazing benefits! In addition to all the benefits you expect, you will also receive EXCELLENT travel discounts when staying at one of our properties! Come be a part of our "Brilliant" team!

Position: Rooms Inspector

JOB OVERVIEW: To clean and stock guest rooms and to assist in guest room inspections to ensure Crescent’s high standards of cleanliness.

REPORTS TO: Director of Operations

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces

using cloths, mops, sponges, brushes, and/or cleaning agents by extending

arms over head, bending and stooping.

2. Adhere to cleaning procedures and instructions for use of cleaning agents.

3. Strip and make beds, changing bed linens, which may require lifting

bedspreads weighing a maximum of 50 lbs.

4. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

5. Push and pull vacuum throughout entire room and empty trash.

6. Replenish amenities, linens, and supplies in guest room.

7. Sign for room keys, retrieve, push to assigned rooms and restock heavy

cart. Visually inspect room for cleanliness and appearance and signify

completion for room.

8. Assist in the inspection of cleaned guest rooms, turndown service, public

areas and back of the house; ensure compliance with accident/loss

prevention programs, health/sanitation standards and regulations to

achieve a high level of cleanliness and guest satisfaction.

9. Assists with assignments of special requests, issuance of supplies to staff

and logs items into the Lost & Found log as needed.

10. Respond to guest requests, concerns and problems to ensure guest

satisfaction.

11. Comply with attendance rules and be available to work on a regular basis.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even

disposition. Maintain a professional appearance and manner at all times. Can

communicate well with guests. Must be willing to “pitch-in” and help co- workers with

their job duties and be a team player. Knowledge of chemical cleaning agents and

operation of various cleaning equipment. Ability to push and/or pull equipment weighing

up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform

cleaning tasks, and work in confined spaces.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is

positive interaction with Crescent staff. It is essential that you remain professional at all

times, and that you treat all guests and associates with courtesy and respect, under all

circumstances. Every Crescent associate is a guest relations ambassador, every working

minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should

always meet and strive to exceed hotel standards for work procedures, dress, grooming,

punctuality and attendance. You should be adaptable to change in your work area and in

hotel procedures with a willingness to learn new skills and/or improve existing ones, have

the ability to solve routine problems that occur on the job and ask for help whenever you

are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent.

Every Crescent associate should adhere to the hotel security policies and procedures,

particularly regarding key controls, lifting heavy objects, using chemicals, and effectively

reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are

incidental to the performance of the fundamental job duties. Furthermore, the specific

examples in each section are not intended to be all-inclusive. Rather, they represent the

typical elements and criteria considered necessary to perform the job successfully. Other

job-related duties may be assigned by the associate’s supervisor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)