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Table Games Supervisor

New Hires Receive $2,000 Incentive*

Posted July 16, 2022

Jamul Casino
Jamul, CA
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About This Job

Description

Jamul Casino is looking for a FUN, friendly and positive leader to join our Table Games team! We are currently offering Siging Bonus of $1,500 or $2,000 (depending on experience), see details below.

We are San Diego's Closest Casino and offer excellent team member benefits like:

  • Competitive pay
  • Paid Time Off
  • Health Benefits
  • 401k
  • Team Member Discounts
  • Tuition Reimbursement
  • Career growth
  • Recognition Program
  • And much more!

Apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Provide friendly, fast, and helpful customer service to all guests and team members.
  • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
  • Responsible for supporting compliance to departmental budgets.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
  • Ensures efficient operations table games protection during assigned shift.
  • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.
  • Accounts for chips on assigned games. This includes making fills and credits as needed.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.

SUPERVISORY RESPONSIBILITIES

This job may or may not have supervisory responsibilities.

  • Manages work procedures and expedites workflow.
  • Provides coaching and counseling to team members..

*Signing Bonus details:

$1,500 paid in 3 increments of $500 

$2,000 for Supervisors with Craps Skills, paid in 4 increments of $500

Requirements

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Must be at least 21 years of age.
  • High school diploma or GED required; six months to one year experience in Table Games or equivalent combination of education and experience.
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Excellent skills in both written and oral communication.
  • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Ability to earn and maintain TiPS certification.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Jamul Casino

14145 Campo Road
Jamul, CA 91935

(619) 315-2250

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About the company

Jamul Casino, located in Jamul, California, is owned and operated by Jamul Indian Village Development Corporation (JIVDC), a wholly owned entity of Jamul Indian Village of California.  Our $430 million casino features over 1,700 slot machines, 39 live table games such as Craps, Pai Gow and Single Deck Blackjack, as well as a dedicated Poker Room with weekly tournaments.

Food Venues include seven diverse restaurants offering everything from burgers and tacos to flavors from the Far East and a gourmet steakhouse cuisine, complete with stunning back country views.

Players enjoy live entertainment four nights a week featuring Southern California's hottest DJs and the best local bands in JIVe Lounge, Loft 94, and on the casino floor. 

Jamul Casino supports more than 1,000 permanent jobs in the region and offers competitive salaries, health benefits, a 401K, paid time off, tuition reimbursement and more. We are looking for genuinely FUN friendly and positive team members with a desire to work in an exciting industry!