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Posted June 20, 2022

Marriott Mystic Hotel & Spa
Groton, CT
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About This Job


Opportunity:  Aesthetician

Responsible for providing a high standard of facial, makeup, and waxing services accurately and thoroughly, in accordance with Connecticut state laws and spa standards.  Attends educational training to improve and strengthen service expertise and develop new skills. Cultivates new guest relationships and ensure retention of existing guests. Display highest standard of guest service, courteous and attentive to guest needs. Continually meets and/or exceeds service and retail sales objectives.

Reports to Spa Operations Manager with assistance from aesthetics department lead.

Essential Job Functions

  • Demonstrates impeccable guest service while being courteous and attentive to guest needs.
  • Provides comprehensive skincare consultation, emphasize product benefits for at home skincare regimen.
  • Holds initial comprehensive consultation.
  • Provides a full range of technical treatment services in a quality manner, following established protocol and becomes proficient in new service offerings and improves and updates skills through training programs. 
  • Maintains safety standards and cleanliness, keeping work area clean and equipment properly sanitized. 
  • Perform body treatments on guests using spa protocols and guidelines.
  • Maintains a consistent level of sales productivity, retail sales, promotional sales, and guest retention, including participation in promotional activities to build current guest loyalty and/or attract new guests; activities include the provision of complimentary services and educating guests on available promotions & programs (e.g., series sales, retail sales, etc.).  
  • Takes initiative and action to perfect aesthetic, makeup, and waxing service skills. Attends and participate in training sessions, staff meetings, sales promotions.
  • Performs general duties as assigned in a prompt and precise manner.
  • Maintain current knowledge of all treatments and services offered by the spa.
  • Conduct tours of spa and related facilities as necessary.
  • Assume responsibility of maintaining full product knowledge, including but not limited to specials and upcoming events.
  • Maintain guest intake form with relevant notes for future visits. 
  • Maintain the cleanliness of the spa and work areas.
  • Adhere to standards with regard to safety, sanitation, and PPE.
  • Perform other job related duties as assigned.

Position Requirements

  • Current State of Connecticut License required. Includes aesthetics, makeup artists, waxing specialists.
  • Previous work experience in a spa environment is a plus.
  • Strong interpersonal communication skills (written and verbal) required.
  • Ability to work flexible schedules; including operational holidays, weekends, and evenings.

Work Environment and Context

  • Requires standing and moving for extended periods, use of hands and fingers to operate related equipment.
  • Frequent kneeling, pushing, pulling, and lifting up to 30 lbs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Marriott Mystic Hotel & Spa

625 North Road (Route 117)
Groton, CT 06340

(860) 446-2600

285 Room Hotel

Our Hotel

Located in Groton, CT, the Mystic Marriott Hotel & Spa is the hub for corporate, group, conference and leisure travel in the Mystic,CT shore region. This destination is an architecturally stunning Connecticut hotel boasting 285 fully renovated guest rooms and suites. Travelers can experience Mystic Seaport, Mystic Aquarium, golf, beaches & nearby Mohegan Sun & Foxwoods Casinos. Guests can indulge in services offered at our on-site, enhanced Elizabeth Arden Red Door Spa. They can dine at our award-winning, AAA 4 Diamond, Octagon Restaurant. Our location is convenient to New York City and Boston, as well as the Hartford CT Bradley airport and the Providence TF Green RI airport. Our hotel offers a unique location for business meetings, conferences, social events & weddings with 20,297 sq ft of flexible event space including 21 meeting and breakout rooms and a 10,320-sq-ft Grand Ballroom. Our hotel is perfect for business or pleasure.