Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point-Of-Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order up to lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Present the check to guest promptly.
Supplement the bus-help in clearing and resetting the tables.
Perform all assigned side-work to include replenishing condiments and restocking side-stands.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Perform other related duties as assigned.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service-ware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Ability to transport large trays weighing up to lbs. through a crowded room on a continuousbasis throughout shift.
Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Ability to obtain any government required licenses or certificates.
CPR certification and/or First Aid training preferred.
No prior experience required. Prior hospitality experience preferred.
Additional language ability preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Whether you are staying with us for business or leisure, no one can offer the best of Annapolis quite like DoubleTree by Hilton Hotel Annapolis. We’re within walking distance of Annapolis Towne Centre and its unique shopping and dining options. A short ride via the hotel’s complementary shuttle takes you to Historic Annapolis and the waterfront, where you can find the sailing capital of the world and the freshest seafood you’ll ever eat, plus a lively music scene and more terrific shopping. We’re also close to Baltimore, Washington, D.C. and Baltimore/Washington International, and with two electric vehicle charging stations at our Annapolis hotel it’s easier to travel around.
Our rooms are great to relax or work in, with our Sweet Dreams® bedding, complimentary WiFi and ergonomic desk chairs. Suites include a king-sized bed, larger seating area with sofa bed, a kitchenette and upgraded bathrooms with a whirlpool tub and glass shower. Ports of Call, our on-site restaurant, serves a hot breakfast every morning as well as lunch and dinner specials. We also offer in-room dining and a 24-hour café for your convenience.
Our business center is open 24/7. We have 12,000 sq. ft. of flexible meeting space for groups of 4-400, plus a dedicated meetings coordinator and an award-winning chef.
Join us at DoubleTree by Hilton Hotel Annapolis. We will greet you with one of our signature, warm DoubleTree chocolate chip cookie and follow up with one of the best experiences you will ever have.