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Wedding & Social Catering Manager

Posted April 27, 2022

The Westin Chicago Lombard
Lombard, IL
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About This Job


Have you thought of being a part of a team that is focused, dedicated and wants to succeed?  Then The Westin Chicago Lombard is for you!  We are searching for a Catering Sales Manager who is focused on the social market to include weddings.  The ideal candidate will be creative in finding ways to sell more and continually grow the business.   If you are the chosen one, expect days of laughter and focused selling efforts by passionate associates.  Expect a completely renovated hotel that always makes the sales process easier.  Wait, there is more.  We are also the only 4 star full service hotel in DuPage County.   We also boast 500 rooms and suites, along with over 40,000 sf of event space.  This is a fantastic opportunity. Don't miss out on your opportunity to join not only a great hotel, but also a great management company in Crescent Hotels and Resorts.  If growth is your thing, then let this be the start of your next career move.  

If you fit the qualifications so far, there are just a couple more.  The ideal candidate will have market experience, but it isn't required.  Marriott experience is a plus, but not required.  This position does require previous hotel catering sales experience.


 Solicitation of new accounts; maintains and strengthens relationships with existing accounts.

  1. Travel to meet with or call individual corporate clients by telephone to solicit annual, week day and weekend business.
  2. Interview, train, resolve problems and provide open communication to newly hired catering associates when appropriate.
  3. Meet and greet clients, conduct property tours, and promote facilities and services. Answers client inquiries.
  4. Develop and conduct persuasive verbal sales presentations to prospective clients.
  5. Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events.
  6. Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts.
  7. Prepare and present weekly and monthly Catering/Sales reports.
  8. Manages banquet and meeting space for assigned groups.
  9. Access and input data into a computer system to generate account history reports

This position requires extensive knowledge of Food and Beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Chicago Lombard

70 Yorktown Center
Lombard, IL 60148

(630) 719-8000

500 Room Hotel

An empowering experience awaits you at The Westin Chicago Lombard, a dynamic destination for business travelers and vacationing families. Our hotel is located in the western suburbs of Chicago, providing a complimentary shuttle to the nearby Metra station, which takes you directly into the city. Stretch out in your intuitively appointed room or suite and enjoy amenities including the Westin Heavenly® Bed and White Tea by Westin™ bathroom products. Move well in the WestinWORKOUT® Fitness Studio, or rejuvenate with a swim in the indoor pool. Sample fresh fare at one of our on-site restaurants, which offer Italian cuisine, seafood or pick up a healthy on-the-go breakfast from Yorktown Market. We offer 39,000 square feet of venue space, including an expansive ballroom - the largest in Lombard. In your down time, walk across the street from our hotel to Yorktown Center, visit Morton Arboretum or venture into Chicago and explore. Whatever the reason for your Lombard visit, we look forward to making it special.