Search 30,966 current hospitality jobs

Restaurant Manager

Posted June 27, 2022

Cherry Valley Hotel
Newark, OH
Save this job

About This Job

The Restaurant Manager manages the daily operations of the Craftsman Restaurant including the Lounge bar , maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety and food quality. This position is responsible for ensuring the smooth operation of the dining room, by directing the activity of staff, facilitates the prompt and accurate seating and service of all guests. 
What you will be doing
  • Manage staffing, training and day-to-day activities of the restaurant and bar staff. Ensure that staff is scheduled based on forecasted business and maintains labor cost objections by adhering to labor standards and also monitors overtime costs.
  • Assist the Executive Chef in monitoring the presentation of food product and reviews any areas of concern raised by guests or staff. Ensure that the restaurant is clean and ready for guests at all times.
  • Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Ensuring that all goals are geared toward exceeding guest expectations.
  • Work with the other hotel departments to encourage restaurant referrals and develop programs to increase capture ratios for meal periods.
  • Observe food and beverage outlet operations and take needed action to ensure standards of product presentation and service are being maintained. Taste test food and beverage products for consistency.
  • Responsible for the selection, training and development of the personnel within the department, planning, assigning and directing work, appraising performance, rewarding and disciplining employees; safety, addressing complaints and resolving problems Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
  • Manage guest relations and ensure that all guest issues and complaints are addressed in a timely fashion that meets and exceeds guest expectations by providing excellent service.
  • Provide direction and be accountable for the implementation of plans. Monitor effectiveness and introduce changes in response to the marketplace. Set targets, plan and schedule work and performance indicators that are typically productivity and efficiency measures.
  • Implement special event menus and promotions, such as holiday and special event promotions and present to Food & Beverage Director.
  • Ensure all staff members approach encounters with guests and associates in a friendly, service-oriented manner.
  • Assist in the development of marketing plan by reviewing the available data and conducting competitive surveys. Analyze market trends and implement strategies to improve patronage.
  • It is expected that this position have commitment to the operation and have flexible hours, take ownership of the restaurant.
  • Focus on outside sales and growth of revenue.  On a daily basis, new business should be solicited, and community relationships should be generated and nurtured.
  • Work closely with Food & Beverage Director, and Executive Chef to gain knowledge and education of food & wine, and to ensure this information is then communicated to all restaurant staff to ensure superior service.
  • Perform duties of the Food & Beverage Director while they are absent.
  • Work continuously towards positive revenue growth.
  • Focus on Unifocus or STAR results and hold the staff accountable and praise them of any successes.
Requirements
  • High school degree or equivalent education. Associates Degree or above preferred.
  • A minimum of 5 years Food & Beverage management experience with a restaurant organization or a similar size hotel.
  • Must have 2-3 years of previous supervisory experience.
  • Must have through knowledge of all food & beverage operating departments
  • Must have knowledge of food & beverage industry, current market trends and federal, state, and local laws pertaining to the hospitality industry such as OSHA, TIPS training, Food Sanitation and Safety regulations.  
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Ability to supervise large staff and accomplish goals on a timely basis.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy; and collect accurate information to resolve conflicts.
  • TIPS certified strongly preferred. (or obtained within 90 days of employment)
  • ServSafe, CPR, and/or First Aid certifications are preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersWidewaters Hotels' Mission & Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:CherryValleyHotel.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Save this job

About this Employer

Cherry Valley Hotel

2299 Cherry Valley Road
Newark, OH 43055

(740) 788-1200

200 Room Hotel

cherryvalleyhotel.com

Managed By

Our Hotel

Nestled between small towns and scenic landscapes, Cherry Valley Hotel welcomes you and your entire group to our newly renovated property. The hotel and event center is designed for travelers seeking to relax and experience a touch of the outdoors. Slow down, breathe in the fresh air, and enjoy a treasured stay.

Our venue features lush botanical gardens, an intimate gazebo, elegant ballrooms, and more, perfect for weddings and social events. We can host any size gathering, from a small board meeting to a grand event in our spacious 31,500 square foot Ohio Event Center.

While you’re here, enjoy the numerous accommodations we have to offer. All of our guest rooms come standard with king beds so you can sleep like royalty, and a private patio/balcony to let in the fresh air. Take a dip in our pool and jacuzzi, work up a sweat in the fitness center, and enjoy exquisite cuisine prepared by our in-house chefs.

Taste the flavors of Ohio’s farm-to-table cuisine and craft beers. Our Lobby Bar and Patio offer signature cocktails, hearty bar bites, and live entertainment every Friday and Saturday night. Need a quick bite? Visit our Granville Pantry for snacks, grab & go meal options, and Starbucks coffee. Our Craftsmen Kitchen & Terrace restaurant, opening summer 2021, will offer elevated American-style cuisine crafted from seasonal ingredients. 

Stay tuned for even more wonderful additions and announcements as we continue to add amenities under our new ownership.