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Assistant Housekeeping Manager

Posted May 30, 2022

Miraval Arizona Resort & Spa
Tucson, AZ
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About This Job

Description

SUMMARY

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

Assist in supervising and controlling the efficient operation of all areas of housekeeping, including guest rooms, public areas, storage rooms and working areas. Also assist in supervising all housekeeping and laundry employees and assigning work duties. Ensure that Miraval’s standards of cleanliness and service are consistently maintained. Assist Executive Housekeeper in controlling costs and keeping expenses in line with budgeted goals. Assist Executive Housekeeper in maintaining par stock levels for supplies, conducting regular inventories and ordering supplies as needed.

Duties and Responsibilities:

  • Help plan the workday for the Housekeeping department and distribute assignments accordingly.
  • Schedule employees, keeping within budget guidelines.
  • Utilize all resources available to meet the department’s goals.
  • Help train employees on an ongoing basis.
  • Tour property daily and note any extra/special cleaning or maintenance required.
  • Conduct room inspections daily.
  • Check quality and quantity of work of room attendants and supervisors.
  • Ensure work orders are being consistently done as needed and followed up on.
  • Maintain professional and constant communication with Front Desk and Engineering.
  • Ensure all equipment is properly maintained and in good working order.
  • Assist and keep accuracy of Lost and Found department.
  • Ensure all rooms, public areas, departmental storages and working areas are cleaned according to department’s standards.
  • Assist in training and development of programs for housekeeping staff.
  • Ensure the Housekeeping and Laundry departments comply with OSHA regulations.
  • Assist in maintaining par stock levels and in keeping expenses within budget guidelines.
  • Ensure guests requests related to Housekeeping are met in a timely manner.
  • Assist with employees evaluations.
  • Maintain a neat and orderly work area.
  • Follow all safety procedures for the department and for Miraval.
  • Assist and perform any other duties management may request to aid in the operation of the Resort
  • Keep track of par level and have necessary inventory for business needs.

Requirements

Required Qualifications:

The requirements listed below represent the knowledge, skill, and/or ability required.

  • Ability to work long hours.
  • Ability to walk and/or stand for long periods of time.
  • Ability to accommodate to a changing schedule.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Strong organizational skills to track data and follow through on tasks in a timely manner.
  • Ability to work with and supervise a large multicultural staff.
  • Must be able to multitask.
  • Good written and verbal communications skills.
  • Demonstrate enthusiasm for challenges.
  • Adapt well to changes.
  • Ability to motivate a large staff.
  • Ability to work well as a team with other management members.
  • Intermediate computer skills in the resort’s property management system, excel and word.
  • Strong interpersonal relations. Be personable while being firm and fair at the same time.
  • Assist in the process of selecting, interviewing and hiring new employees.
  • Assist in training of new employees.
  • Assist in coaching, counseling and disciplining of staff members.
  • Assist in the supervision of the entire Housekeeping department, including laundry.
  • Must speak, read, and write in English, Spanish preferred.
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About this Employer

Miraval Arizona Resort & Spa

5000 East Vía Estancia Miraval
Tucson, AZ 85739

(855) 234-1672

117 Room Hotel

www.miravalresorts.com

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MIRAVAL: AN OVERVIEW

Situated in the warm shade of the Santa Catalina Mountains in northern Tucson, AZ, on 400 acres of idyllic land, Miraval is a top-rated all-inclusive destination resort and spa dedicated to helping guests live life in the moment. Since 1995 the property has been consistently ranked as one of the world’s top destination spas by Travel + Leisure, SpaFinder and Condé Nast Traveler.Offering an array of dynamic growth and development programs, one-of-a-kind, luxurious spa treatments, authentic, flavorful and healthful cuisine as well as an expert staff of renowned wellbeing specialists, Miraval helps to open eyes, minds and hearts. In 2012, the resort unveiled the Miraval Life in Balance Spa, a state-of-the-art oasis designed to transform guests both physically and emotionally.

HISTORY

Miraval began in 1995 with a powerfully simple vision: life is more meaningful and enjoyable when physical, emotional, social, spiritual and intellectual components are in balance. Guided by this philosophy, Miraval Resort & Spa was born in Tucson, set against the Santa Catalina Mountains in the High Sonoran Desert. Guests came to Miraval individually or with family and friends to relax, refresh, and learn to live and feel better. There were no strict regimens. Instead, choice was the guiding principle, with a wide range of programs and experiences designed to create overall well-being and help guests become more aware of themselves and their surroundings – live in the moment through the means that works best for them.

Miraval’s pioneering approach to activities, experiences and personal treatments – enveloped in a high-touch, personalized experience for each of its guests – helped to define the destination spa industry that has flourished worldwide in recent decades and led to Miraval’s top ranking by the most respected voices in luxury travel, including Condé Nast TravelerTravel+Leisure and SpaFinder, just to name a few.