Adaptability

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property.     

Communication

• Cheerfully greet and serve guests, answer questions about beverage and menu offerings, provide recommendations, and process transactions accurately in a timely manner.    
• Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities.  
• Collaborate and interact professionally with guests, restaurant team, and other department co-workers.  
• Provide clear, accurate, complete, and timely communication.

Decision Making

• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor. 

Initiative

• Actively maintain guest safety by following all food safety, sanitation, and responsible alcohol service protocols. 

Achieves Results 

• Your passion for the food & beverage industry combined with your commitment to delivering high quality beverages and service will be critical as you help contribute to memorable experiences.  

• Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback. 

Teamwork

• You value teamwork, quickly step in to help others.  

Time Management

• Complete assigned tasks accurately and in a timely manner. 

• Have obtained a High School Diploma/GED 

• Barista experience 
• Experience with POS systems  
• Food Handler certification and TIPs card

•      *Must be obtained within two weeks of start of employment

• Attention to detail  
• Service focus  

• Teamwork 

Physical Requirements (If accommodations are needed, please contact HR during interview process):

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events  
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker  
• Able to stand and move for long periods of time