Adaptability

• Think critically to respond and react quickly to ever changing situations on property. 

Communication

• Be an active listener, an approachable leader, and available to lend support. 
• Interact regularly with all co-workers and guests. 
• Meet regularly with camp leadership to ensure overall camp success and guest satisfaction.  

Decision Making

• Anticipate workflow and appropriately delegate tasks. 

Initiative 

• Find ways to streamline processes to maximize efficiency and resource use. 

• Lead by example.  

Achieves Results 

• Inspire your team to be engaged and committed to excellence, celebrating team results. 

Management

• Lead a team of housekeepers by modeling performance standards, setting clear expectations, and consistently holding others accountable. 
• Develop trust and mutual respect among the team. 
• Participate in weekly and daily meetings to ensure the Housekeepers are well informed about, upcoming events or groups, and any other special events or arrivals. 

Time Management

• Inspect what you expect from your housekeepers and provide timely, constructive feedback. 
• Ensure you are appropriately staffed and working efficiently with available resources. 
• Lead your team to meet deadlines by while maintaining high standards.  

Other duties as assigned 

• Have obtained High School Diploma/GED 
• Prior housekeeping management 

• Ability to set clear expectations and lead a team  
• Attention to detail 
• Strong communication skills 
• Stamina and ability to work outdoors 

Physical Requirements (If accommodations are needed, please contact HR during interview process):

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events  
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker  
• Able to stand and move for long periods of time