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Assistant General Manager

Posted May 10, 2022

Fairfield Inn & Suites by Marriott Providence Airport Warwick
Warwick, RI
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For some, traveling and being away is fun; however, many travelers miss being home. Our Associates make our hotels feel like home. As an Associate, your contribution help ensure guests have an enjoyable and comfortable stay. Discover You. Find your passion, your life purpose and take action!

About This Job

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners.

You'll want to work here.....

People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career!

The Assistant General Manager assists the General Manager in overseeing and directing all aspects of hotel operations including guest service, engineering, rooms, food & beverage, accounting and human resources. The Assistant General Manager directs operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations.  Impresses guests with quality and timely service in a pleasant and friendly manner.

  • Guest Satisfaction –  Resolve guest complaints as appropriate to maintain guest satisfaction. Regularly review service scores to identify areas needing improvement and implement appropriate changes
  • Human Resources –Recruiting, hiring, training, development and retention of a motivated and efficient staff. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success
  • Life Safety/Risk Management – Assist the General Manager with hotel life safety. Direct and promote an accident prevention program to minimize liabilities and related expenses 
  • Asset Management - Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are reported to Engineering through proper
  • Leadership – Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality.
  • Education and Experience. Requires advanced knowledge of housekeeping/hotel services principles and practices. Five or more years of related experience. Previous Marriott Brand experience is helpful
  • Skills and Abilities:  Display consistent professional leadership while simultaneously handling competing and changing priorities and projects. Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure
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About this Employer

Fairfield Inn & Suites by Marriott Providence Airport Warwick

1940 Post Road
Warwick, RI 02886

(401) 732-0900

202 Room Hotel

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Our hotel is connected to T.F. Green Airport via a covered breezeway. Guests can expect a quick commute to downtown Providence, Oakland Beach, the Rhode Island Convention Center and Brown University from our hotel, a great home base for exploring the Ocean State. After a fun day at one of these top locales, guests can retreat to their room to take care of work using our desks and free Wi-Fi. Guests can refuel in the morning at our complimentary breakfast buffet, serving hearty and healthy options. For those hosting a small business or social event we offer meeting rooms with AV equipment.

At Fairfield Inn & Suites Providence Airport, our guests are our #1 priority.