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Food & Beverage Manager Restaurant

Posted June 30, 2022

The Landing Resort & Spa
South Lake Tahoe, CA
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About This Job

Job Summary

The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets Responsibilities

Qualifications

  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
  • Supervisory experience required.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
  • Maintain a warm and friendly demeanor at all times.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards.
  • Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets.
  • Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s.
  • Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
  • Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
  • Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s.
  • Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly.
  • Ensure that wage progress and productivity reports are completed accurately and on a timely basis.
  • Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s.
  • Ensure implementation of all Aimbridge Hospitality's policies and house rules.
  • Assist in developing and ensure implementation of Food and Beverage promotional ideas.
  • Ensure all beverage costs are maintained to meet budget.
  • Focus the F&B Department on their role in contributing to the guest service scores.
  • Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards.
  • Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting.
  • Develop initiate and promote sales including up selling programs for use by all service personnel.
  • Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department.
  • Participate in required M.O.D. coverage as scheduled.
  • Initiate all necessary F&B-related reports according to company standards.
  • Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner.
  • Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers.
  • Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned.
  • Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies.
  • React to negative trends in market place by implementing food and beverage blitzes and promotions.
  • Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards.
  • Attend daily BEO meeting.
  • Conduct beverage purchasing as needed.
  • Purchase Food & Beverage operating equipment as needed.
  • Conduct monthly beverage inventories and reconciliations.
  • Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard.
  • Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
  • Oversee the operations of the Banquet department.
  • Use the hotel's P.O.S. system to print reports. Analyze reports generated.
  • Establish and maintain key control system.
  • Complete monthly meu analysis and submit to the Corporate Office.
  • Monitor and follow up on all Food and Beverage cash overages and shortages.
  • Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
  • Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs.
  • Complete all required correspondence in a timely and efficient manner.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
  • Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
  • Handle items for “Lost and Foundâ€_ according to the standards.
  • Maintain required pars of all stock.
  • Review food sales for accuracy daily.
  • Perform any other duties as requested by the General Manager.
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About this Employer

The Landing Resort & Spa

4104 Lakeshore Boulevard
South Lake Tahoe, CA 96150

(530) 541-5263

77 Room Resort

www.thelandingtahoe.com

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Lake Tahoe's Newest Boutique Hotel

The Landing Resort & Spa offers the finest Lake Tahoe accommodations and highest service levels. Discerning travelers will appreciate the luxury hotel’s thoughtful amenities, lively personality, restorative spa packages and contemporary European design. Commanding a prime waterfront location in South Lake Tahoe, all resort guestrooms feature stone fireplaces, and many afford spectacular lake views.  We invite you to experience Tahoe’s newest and most luxurious lodging and resort spa, and look forward to sharing our genuine Mountain Hospitality with you soon!

Your first impression | Our five-star Lake Tahoe style

Opening the door to any of the 88 guest rooms at our South Lake Tahoe 5-star hotel reveals an intriguing blend of contemporary and traditional. Carved woods compliment smooth granite. Woodsman plaids blend with sleek leathers. Chrome and crimson create eye-catching accents. Our prime waterfront location on South Lake Tahoe shores allows for breathtaking scenes from both inside our 5-star hotel and out.

Whether guests are gazing into the stone fireplace, feeling the warmth of the heated bathroom floor or listening to the breeze on the large private deck or balcony, they’re surrounded by the lavish accommodations and unmistakable ambiance of genuinely luxurious mountain hospitality.

Your five-star gathering | Our first-rate team

The Landing Resort & Spa's event planners are passionate about creating memorable occasions. From Lake Tahoe family reunions to corporate retreats, sales meetings to silver anniversaries, flawless execution is their only standard. As Lake Tahoe's most luxurious boutique hotel, The Landing Resort & Spa has the service, accommodations and space perfect for your meeting or event.