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Night Audit Supervisor

Posted June 2, 2022

Courtyard Los Angeles Westside
Culver City, CA
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About This Job

Overview

Opportunity:  Night Auditor Supervisor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent  tasks and duties.

Potential Career Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Essential Job Functions

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Supervise and train any night auditor working same shift. 
  • Audit and reconcile cashiers.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into BRAINS network.
  • Check guests/in out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.
  • 1 to 3 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Courtyard Los Angeles Westside

6333 Bristol Parkway
Culver City, CA 90230

(310) 484-7000

260 Room Hotel

www.marriott.com

Our Hotel

Our hotel in Culver City boasts easy access to I-405, placing you near the Getty Museum, Marina Del Ray, Venice Beach, Santa Monica and other popular attractions. After an eventful day discovering what the local area has to offer, guests can retreat to their room to unwind on our luxurious bedding and watch their favorite shows on our flat-panel TVs with premium movie and cable channels. We invite our guests to start their day at The Bistro, serving American fare for breakfast and dinner as well as Starbucks® coffee. The restaurant also offers a breakfast buffet with omelet and waffle stations for diners' enjoyment. Afterward, guests can work out at our fitness center with cardio equipment and free weights, or go for a swim in our outdoor pool.