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Banquet Server Part-time

Posted May 5, 2022

Hilton Cincinnati Netherland Plaza
Cincinnati, OH
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About This Job

Hilton Cincinnati Netherland Plaza - 35 W. 5th St. Cincinnati, Ohio 45202

Part Time Position - Must be available weekends

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Hilton's high standards of quality.

EXAMPLES OF DUTIES:

  • Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
  • Replenish beverages as necessary, and check with guests for overall satisfaction.
  • Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function.
  • Perform all assigned sidework to include replenishing condiments and restocking banquet shelves with supplies.
  • Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
  • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and serviceware.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 (??) lbs. through a crowded room on a continuous basis throughout the shift.
  • Ability to operate beverage equipment, eg., coffee maker.
  • Any combination of education, training or experience that provides the required knowledge, skills and abilities. Grade school education preferred.
  • Prior hospitality experience preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hilton Cincinnati Netherland Plaza

35 West Fifth Street
Cincinnati, OH 45202

(513) 421-9100

561 Room Hotel

www3.hilton.com

At A Glance

Open since 1931, the Hilton Cincinnati Netherland Plaza hotel is one of the world’s finest examples of French Art Deco design. Take the hotel skywalk to various shops and restaurants and walk to the Duke Energy Convention Center. This National Historic Landmark hotel offers 40,000 sq. ft. of unique event space. Dine at Orchids at Palm Court, responsible for making our hotel the #1 Hilton food and beverage hotel in the USA for six of the last seven years.

  • Located 2 blocks from Cincinnati Bell Connector Streetcar stop, connecting popular Cincinnati destinations
  • Hilton’s #1 USA Food and Beverage hotel for six of the last seven years
  • Orchids at Palm Court is Ohio's only AAA Five Diamond Restaurant
  • National Historic Landmark with restored 1930s French Art Deco design, rosewood paneling and ceiling murals