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Food Runner - Muckleshoot Restaurant - Night Shift

Posted May 17, 2022

Muckleshoot Casino
Auburn, WA
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About This Job

JOB TITLE: Food Runner
GAMING LICENSE REQUIRED: Class III B

Grade T01 / $15.00

STATUS: Hourly, Non-Exempt

JOB CODE: 200624 POSITION REPORTS TO: Food and Beverage Supervisor

Job Summary

The Food Runner provides fast and courteous service of prepared food to guests and ensures quality of food presentation per established standards. All duties are to be performed within the guidelines of casino policies and procedures, and internal controls and standards.

Essential Duties And Responsibilities

The statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description may be amended, at any time.

1. Practice, support and promote the Mission, Vision and Values of Muckleshoot Casino.

2. Assemble food order at the expeditor station or assist Chef/Sous Chef with assembling food orders, to ensure orders are prepared according to the description on the servers' ticket.

3. Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.

4. Assist food servers and bussers by clearing used dishes and refilling beverages.

5. Perform side-work, and any other opening or closing duties as required. Ensures that wait staff stations and expediting areas are clean and maintained throughout shift.

6. Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

7. Communicate any additional requests from guests to the food server immediately.

8. Create, maintain and facilitate a positive work environment.

9. Smile and engage Guests and Team Members with a positive professional demeanor.

10. Perform other tasks/duties as assigned.

Licenses Or Certifications (Required/Preferred)

  • A valid WA State Food Health Card/Food Handlers Permit required.
  • A valid WA State Class 12 Alcohol Permit required.

Education, Experience, And Training For Position (Required/Preferred)

  • High School diploma or equivalent preferred.
  • Food service experience preferred.
  • Customer service experience and/or training preferred.

Specific Skills/Knowledge/ Abilities Required For Position

  • Demonstrate a well-groomed presence and maintain a professional appearance and attitude at all times.
  • Demonstrate ability to follow specific instructions, both oral and written. Read, write and speak English fluently.
  • Demonstrate ability to provide excellent guest service.
  • Demonstrate ability to work various shifts.
  • Entry level training provided for candidates who demonstrate passion for guest service; motivation to learn; and a professional demeanor.
  • Exhibit working knowledge of health & safety standards, and safety regulations as required.

Job Demands

Physical

The physical demands described here are representative of those that must be met by a team member to successfully perform essential functions of this job. Shift work, holidays, weekends, or nights may be assigned.

Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 50 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
Regularly required to lift/move, up to one hundred (100) pounds of force (pulling, pushing, lifting, carrying, etc.) and reaching with

hands and arms use hands to grasp, and have finger dexterity to handle objects, tools, or controls. Exposure to both extreme Hot and Cold temperatures, equipment, and substances and regularly required to work in tight, high or confined spaces.

Specific vision ability includes close vision, distance vision, color vision, peripheral vision, and depth perception. Visual acuity to discern and examine text, graphics, color and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office or required equipment and examine or update documents, records, data, instructions, logs, and files.

Specific vision ability includes close vision, distance vision, color vision, peripheral vision, and depth perception. Visual acuity to discern and examine text, graphics, color and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office or required equipment and examine or update documents, records, data, instructions, logs, and files.

MENTAL Social perceptiveness to assess and understand other's reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions. Comprehension in assessing, analyzing, and processing alpha, numeric, and visual data and completing required tasks or documents accurately. Ability to tolerate stress and conduct tasks under critical deadlines. Ability to concentrate on task over a period of time without being distracted.

WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing functions of his/her job and in areas monitored by security or surveillance cameras. Work in casino operations and/or internal or external environments occasionally. Exposure to secondhand smoke, moderate to high noise level, bright lights, fluctuating temperatures/weather conditions.

  • This list of minimum essential functions is illustrative of the minimums ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed as the maximum expectation, nor does it necessarily list all possible duties that may be assigned.
  • Success in this position will require ongoing knowledge and application of Company driven performance indicators that include but are not limited to interpersonal and communication skills, change leadership and teamwork, customer service and satisfaction, attendance and punctuality, integrity and dependability.
  • All duties shall be performed in accordance with Muckleshoot Casino's policies & procedures, internal control standards, and organizational objectives.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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About this Employer

Muckleshoot Casino

2402 Auburn Way S
Auburn, WA 98002

(253) 804-4444

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About Us

The Muckleshoot Tribe is part of the widespread Coast Salish culture that has long called the Puget Sound Region home. The Muckleshoots and their ancestors have lived in the area continuously for thousands of years. Prior to their forced relocation to the Muckleshoot Indian Reservation,a result of the government treaty of the 1850’s,the Tribes homeland encompassed a vast area ranging from Mount Rainier to the salt waters of Puget Sound.
 
As with their Coast Salish neighbors, the salmon plays a central role in the economic, social, spiritual and ceremonial life of the Muckleshoot people. In recent years the Tribe has been at the forefront of efforts to protect endangered salmon runs, elk herds, and other natural resources. Education is also a top priority. The Muckleshoot Tribal School and the Muckleshoot Tribal College, along with a wide array of related programs, help to ensure that todays Muckleshoot youth will be well prepared to guide the Tribe when it is their turn to lead.
 
The Tribe is also striving to preserve its ancient culture and language. A few years ago, it was feared that the last of the Tribes native speakers would soon pass from this Earth. However, thanks to the dedicated efforts of its educators and Tribal Elders, the voices of the children can once again be heard speaking Wuhlshootseed, which for a millennia was the primary language of Puget Sound. The Muckleshoot Indian Reservation, consisting of 3,860 acres,is located about 30 miles southeast of Seattle. A nine member elected Tribal Council provides governance for the Tribe. With over 200 Tribal Government employees and a gaming employment work force of over 2,200, todays the tribe is South King County’s #2 employer and a growing economic force in the region.