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Housekeeping Supervisor

Posted June 7, 2022

Delta Hotels by Marriott Milwaukee Northwest
Menomonee Falls, WI
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About This Job

JOB TITLE: Housekeeping Supervisor

REPORTS TO: Executive Housekeeper 

POSITION SUMMARY:

Housekeeping Supervisor will be responsible for maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.

You are also responsible for supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time basis may also be required to assist the Housekeeping Manager in various activities.

Completion of Duties:

Responsible for smooth operation of the floor assigned

Supervise Room Attendant.

Organizes and facilitates the room making process.

Daily allocation of rooms and deep cleaning tasks to team members.

Responsible for the cleanliness of guest rooms, corridors and public areas.

Checks the occupied and departure rooms, giving special attention to guest needs.

Ensures that the entire operation is performed as per the Radisson standards.

Manage guest requests, including VIP amenities and communicating them to the relevant team members.

Routine inspection of guest bedrooms to ensure they meet standards.

Aware of all room categories and amenities.

Achieve positive outcomes from guest queries in a timely and efficient manner.

Carry out lost and found procedures.

Report maintenance issues to Maintenance/Engineering Department.

Assist Housekeeping Manager with training requirements.

Represent the needs of the team to others in the hotel.

Comply with hotel security, fire regulations and all health and safety legislation.

Assist other departments wherever necessary and maintain good working relationships.

Well groomed and proper dress code.

Always punctual for scheduled shifts.

Good attendance record.

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About this Employer

Delta Hotels by Marriott Milwaukee Northwest

N88 W14750 Main Street
Menomonee Falls, WI 53051

(262) 251-5153

134 Room Hotel

www.marriott.com

The Delta Hotel in Menomonee Falls, simple made perfect.

A seamless experience awaits you at Delta Hotels Milwaukee Northwest. Situated in Menomonee Falls, our hotel offers thoughtful design with the essential needs of frequent traveler in mind. Settle into our modern yet convenient designed rooms and suites with smart amenities including fast, free Wi-Fi, complimentary bottled water, over-sized TVs and plush Marriott brand bedding. Waterlin Coffee Bar & Bistro, our signature restaurant, showcases classic WI comfort dishes with modern twists—locally sourced and inspired. The cocktail menu offers multiple old fashioned styles and, of course, local craft beers. All of the specialty cocktails go the extra step to pay homage to Wisconsin’s ice harvesting trade by asking guests, “How do you like your ice? Classic, crushed or cubed? If you're hosting an event, our hotel offers several well-designed banquet spaces; a team of experienced planners are on hand to ensure that your gathering is a success. Welcome to simple made perfect.