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Front Office Agent

Posted November 6, 2022

1 Hotel Nashville
Nashville, TN
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A place to plant your roots.

Compensation

$18.00

About This Job

Grow with us.

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. 

We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

Our Ideal Candidate:

  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
  • A post-secondary diploma or degree would be a plus. 
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
  • Is flexible and willing to meet the demands of a 24-hour operation.
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About this Employer

1 Hotel Nashville

710 Demonbreun St
Nashville, TN 37203

215 Room Hotel

Managed By

1 Hotel Nashville

Nestled in the heart of downtown Nashville, situated next to the Music City Center and the Country Music Hall of Fame, 1 Hotel Nashville is the first mission-driven sustainable luxury hotel in the city. Capturing the beauty of nature, 1 Hotel Nashville will feature 215 eco-conscious guestrooms and suites, a wellness spa, yoga studio and fitness center, 32,000 sq. ft of event space, rooftop bar, lounge and restaurant offering clean and sustainably sourced farm-to-table cuisine.

As part of the 1 Hotel Nashville team, you’re welcoming friends, old and new, while connecting them to the community around you. It’s natural and uncomplicated. It’s an opportunity to deliver informed service with a conscience in a way that’s distinctively you. 

  • Located in the SoBro Area of Nashville, across from Music City Center and 2 blocks from the Bridgestone Arena
  • 215 Guestrooms & Suites with two Presidential Suites
  • 32,204 sq ft of event space
  • 1 Kitchen
  • Lobby Bar & Lounge
  • Roof Top Bar & Lounge
  • Neighbors Cafe
  • In-Room Dining
  • Bamford Spa
  • Anatomy Fitness Center & Yoga Studio
About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness: Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University: Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition Program: Earn rewards and pay it forward, while doing all the good you can!
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer