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IT Manager

Posted May 11, 2022

1 Hotel Hanalei Bay
Princeville, HI
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Making the world a better place, one thoughtful IT leader at a time.

About This Job

Grow with us...


If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Manager at 1 Hotel Hanalei Bay. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the room.  It's a tough job, but someone out there loves doing it, which is precisely what we're looking for.

Inside tip:  There is room for growth with us in this demanding role.  

Our Ideal Candidate:

  • Passionate about technology and a minimum of 2 years of similar work experience.
  • A post-secondary diploma, degree or prior hospitality experience would be a plus.
  • Advanced knowledgeable of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
  • Is flexible and willing to meet the demands of a 24-hour operation.
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About this Employer

1 Hotel Hanalei Bay

5520 Ka Haku Road
Princeville, HI 96722

(808) 826-9644

251 Room Resort

Managed By

Our Hotel

Located in one of the most beautiful spots on Earth, 1 Hotel Hanalei Bay will bring a world-class wellness resort and flagship sustainable sanctuary to Kauai’s North Shore. 1 Hotel Hanalei Bay will feature 252 rooms, including 51 suites. Thoughtful touches will bring nature into each space, with native greenery, reclaimed materials, organic cotton linens, and views of lush gardens, soaring mountains, or sparkling Hanalei Bay.

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer