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At your service safety agent (1st shift)


Posted October 4, 2022

Crown Reef Resort
Myrtle Beach, SC
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About This Job

WE ARE HIRING! $25,000 LIVE employee cash giveaway! Join our family at Vacation Myrtle Beach to be considered in the drawing!

"At Your Service Agent" with the Crown Reef Resort  

Vacation Myrtle Beach, a hospitality leader in Myrtle Beach that manages 14 beautiful resorts, is looking for motivated people to join our Guest Services Department at the Crown Reef Resort, an Ocean Front Property. The "At Your Service Agent" is a hybrid position between Guest Services & Security for our Resort. 

Responsibilities include but are not limited to:

  • Maintain and review daily activity log
  • Maintain confidentiality with respect to guest and employee incidents
  • Handle the guest incident reporting and turn into the Front Desk Manager. Complete Incident/Accident Reports in a clear and concise manner
  • Hold briefing with Guest Services staff both at the beginning and end of the shift.
  • Check I.D. of visitors/employees as necessary.
  • Open secured areas for authorized personnel.
  • Ensure that luggage carts are maintained for guest accessibility.
  • Check lights and door locks. Report auto accidents/theft.
  • Assist guests in their rooms or help guests enter their rooms.
  • Assist with guest room moves & room shows.
  • Responsible for key control of the resort.
  • Ensure that resort keys are signed out by employees and/or vendors and returned.
  • Constantly walking all floors in the towers, pool deck, parking garage, and conference center.
  • Assist during medical emergencies.
  • Assist outside agencies as necessary.
  • Drive the shuttle van when needed for airport pick up or drop off.
  • Assist with guests when necessary.
  • Respond to alarms.
  • Be knowledgeable about hotel and guest room locking systems.
  • Assist in getting change for the various food outlets.
  • Escort employees across the street in order to drop their money drop.
  • Check for safety hazards while making rounds.

Our Core Values

We "WOW" by exceeding expectations

We make it happen with passion and determination

We teach and learn through communication

We serve with a smile

We embrace and drive change

We are a family committed to integrity, faith, and a vision of growth

Our Vision Statement - We give our guests the most exciting, fun-filled, and enjoyable vacation experience ever!

Thank you for your interest!

We are an Equal Opportunity Employer. We participate in E-Verify.

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About this Employer

Crown Reef Resort

2913 South Ocean Boulevard
Myrtle Beach, SC 29577

(843) 626-8077

514 Room Resort

About Us

There is only one Crown Reef Resort - featuring the finest accommodations, amenities, and service on the Grand Strand!

Crown Reef Beach Resort and Waterpark is a south Myrtle Beach resort featuring more than 500 rooms, a large conference center, indoor and outdoor water amenities, on-site dining, and so much more. Popular with families, couples, groups and wedding parties, Crown Reef Resort has something for everyone.

Pool Bar and Grill: While you are enjoying a day by the pool, stop by the seasonal pool bar and grill for a cool refreshing drink or a made-to-order burger. 

Loco Gecko Beach Shak: Now open, Loco Gecko Beach Shak features both indoor seating as well as an outdoor oceanfront patio. This restaurant serves up lunch and dinner and offers such items as pizza, burgers, salads, kids’ options and more!

Grab n’ Go Grill and Coffee Bar: The Grab n’ Go Grill and Coffee Bar is located at the oceanfront Town Center amenity area of Crown Reef. Serving up fresh-brewed coffee and grab and go items such as muffins, bagels and all-day grill options, this coffee bar is open for the early morning crowd and beyond.

Swirl Ice Cream and Sweet Shop: The Swirl Ice Cream and Sweet Shop is just steps away from the other in-site dining options at Crown Reef. Great for kids and adults looking to cool down on a hot summer day, this shop features both ice cream and candy options.