Search 31,049 current hospitality jobs

Assistant Operations Manager (Rooms)

Posted June 17, 2022

Park Hyatt New York
New York, NY
Save this job

About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. 

The Assistant Operations Manager responsibilities include assisting in overseeing any area in the Rooms Division. This can include the Front Office, Concierge, Housekeeping, and Guest Relations.This individual is responsible for telecommunications, in-house reservations and in-room dining order taking. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling.  As a highly visible role within the hotel it offers the opportunity to provide the highest level of guest satisfaction according to luxury standards. 

  • Maintain professional and healthy relationships with all departments within the hotel
  • Respond to a variety of guest request with corrective analyzing and brand standards

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Requirements

  • 2-3 years of progressive hotel Rooms Management experience
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Knowledge of computers and systems.
  • Successful problem solving skills.
  • Able to communicate written and spoken English.
  • Excellent overall communication skills.
  • Able to multi-task.
  • The ability to work well in a team environment.
  • Able to stand for extended periods of time.
Save this job

About this Employer

Park Hyatt New York

153 West 57th Street
New York, NY 10019

(646) 774-1234

210 Room Hotel

newyork.park.hyatt.com

Follow us:

Hotel Overview

Treat yourself to a unique, enriched experience at our luxury Midtown Manhattan hotel.

Slated for completion in summer-2014, Park Hyatt New York will be located in the heart of midtown at 153 West 57th street between Avenue of the Americas and Seventh Avenue, across from Carnegie Hall and a short stroll from Central Park. The hotel, designed by world-renowned, Pritzker Prize-winning architect Christian de Portzamparc, will feature 210 generously sized guest rooms including 92 suites, designed by Yabu Pushelberg. The state-of-the-art guest rooms are among the largest in the city, starting from 475 square feet or 44 square meters.  The hotel is part of a 90-story mixed-use tower that features 94 Thomas Juul-Hansen-designed luxury spaces with breathtaking views of Central Park and the New York skyline.

Throughout our hotel, guests will experience an uncommon space offering sophistication and elegance.  Indulge in our generously-sized accommodations that marry luxurious appointments with dozens of modern amenities. Discover rare and intimate experiences tailored to your individual preferences with delectable dishes at our restaurant The Back Room at One57 or our soothing and invigorating full-service Spa Nalai. We take pleasure and pride in customizing each stay for traveling professionals and vacationing tourists alike, including being a pet friendly hotel.

With its premier address on West 57th Street, Park Hyatt New York will be nestled among many top destinations and face the world-famous Carnegie Hall across the street. Experience the stunning acoustics of this performing arts and music venue next door or in our hotel with exclusive Carnegie Hall-related features. Raising the standards for New York luxury hotels, Park Hyatt New York delivers style and sophistication in every detail with personal touches inspiring our ambiance, artwork, dining and décor.