Job Summary

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world.  We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

The Estate Yountville is seeking to add a dynamic Director of Revenue Management to our team. In this exciting role, you will be able to identify and maximize all potential revenue opportunities for two picturesque hotels. The ideal person will provide integral support daily to the Reservations Sales department for both long and short-term goals, system reporting, and accurate forecasting to maximize the total revenue and profitability. This role will also be a key member of the Executive Committee for both hotels, as applicable. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Responsibilities

QUALIFICATIONS

• 4-year college degree required.
• Minimum of 5 years of previous luxury and/or Independent hotel experience required.
• Minumum of 5 years of previous director-level experience in same or similar role.
• Experience leading a Reservations Sales department highly preferred.
• High-level proficiency in systems: Opera, SynXis, Revintel and Navis.
• Knowledge of internet and travel websites, and industry specific reports including Travelclick and STR.
• Must be able to work with and understand financial information and data.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular.
• Use critical thinking skills to investigate changes in demand, pace, production, and  channel/source contribution to anticipate a response and ensure communication of critical information.
• Excellent presentation, written and verbal communication to convey information and ideas clearly.
• Strong organizational management and ability of handling multiple responsibilities at any given time.
• Approach all encounters with owners, guests and associates in a friendly, objective, and service-oriented.

JOB RESPONSIBILITIES:

• Set, manage, and collaborate with GM/DOS and Ownership to input appropriate yield controls to maximize hotel's revenue from all distribution.
• Coordinate with the front office team to maximize revenue through effective inventory management, upselling and sell-out efficiency.
• Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business, as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue.
• Manage brand/third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow-up to analyze ROI on any paid placements or marketing programs to ensure the hotel is maximizing.
• Clearly relays items/actions discussed during daily/weekly/monthly meetings and distributes meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings, as needed.
• Effectively leverage, manage and maintain the applicable Sales & Revenue Management system(s), daily operations, forecasting support, and reporting in accordance with hotel and brand Revenue Management Standards.
• Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s), and perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue leadership.
• Place test calls to ensure accuracy of rate quoting, restrictions and selling.
• Ensure accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries. Own the compilation, distribution, and interpretation of sales and revenue.
• Analyze and review monthly and weekly STR Report results, understanding gains or losses of RevPAR Index and applying this knowledge to affect and predict future results and further help develop proactive strategies to gain share against the competition.
• Develop, monitor and adjust group pricing strategies, preferred patterns, and need periods where necessary.
• Serve as key contact for questions with regard to system use and/or revenue management principles. May provide in-person training, as needed.
• Engage in the annual BT pricing process. Provide data analysis of production trends and pricing guidance to hotels to ensure alignment to annual revenue.
• In partnership with the strategy team, execute daily, weekly and monthly 30-60-90 day forecast and annual budget. Contribute to daily, weekly and monthly 30-60-90 day forecast and annual budget processes.
• May participate in the monthly financial review (ownership invited), focused on sales, revenue, and P&L.
• Represent the hotel by participating in and/or conducting industry functions in the area, as applicable.
• Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through the applicable Revenue System(s) and communicate to the strategy
• Perform special projects, participate in special committees as needed.

Additional Information

• Eligible for structured bonus plan.