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Learning & Development Clerk On-call

Posted May 13, 2022

Conrad Istanbul Bosphorus
Istanbul, Besiktas, Turkey
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About This Job

Description

A Learning & Development Clerk-Oncall is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

As a Learning & Development Clerk-Oncall, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Learning & Development Clerk-Oncall will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide quality training to internal customers
  • Assist in coordinating and administering Vocational Qualification
  • Adhere to in-house training plan
  • Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HRD, and Asst. L&D Manager
  • Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
  • Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
  • Ensure new employees have received departmental and legal training
  • Hold monthly Departmental meetings with trainers to ensure training needs are being covered
  • Assist in Talent Acquisition Process i.e. Trainee Interviews, Career Fairs and Documentation Process.
  • Assist in communication on L&D activities with related departments.
  • Assist in communication with Trainees.
  • Track and update on mandatory trainings in accordance with Line Manager/Head of Department.

Requirements

What are we looking for?

A Learning & Development Clerk-Oncall serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in HR/training
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Conrad Istanbul Bosphorus

Cihannuma Mah Saray Cd No5
Istanbul, Besiktas 34353
Turkey

90-212-310-2525

590 Room Hotel

conradhotels3.hilton.com

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At A Glance

If you had 1/3/5 hours to explore Istanbul, what would you do? Make the most of your journey at Conrad Istanbul Bosphorus with our curated list of 1, 3 and 5 hour itineraries with a local take on culture, art, food and adventure at StayInspired.com, and enjoy a truly inspired stay.

Conrad Istanbul Bosphorus offers fully renovated guest rooms and suites and awe-inspiring views of the city skyline. Expect an unforgettable experience and unique balconies, indoor and outdoor pools, a spa and tennis club.

Centrally located in the lively Besiktas area, the hotel is a 5-minute walk from the Bosphorus. Ortakoy, Dolmabahce Palace and Vodafone Stadium are nearby while Zorlu, Kanyon, Metrocity, Özdilek, shopping malls and Nişantaşı district are a short drive away.

Conrad Istanbul Bosphorus has everything travelers need, including complimentary WiFi, a 24-hour health club with Turkish hammam, two swimming pools, covered and open clay tennis courts and a separate children's pool.

Indulge in our Suite Services for a complimentary chauffeur-driven airport transfer, VIP setup, Executive Lounge and meeting room access. Ask about exclusive services for Chinese travelers.

Summit Bar serves fabulous cocktails, and Mediterranean cuisine is delicious in Manzara. The terrace at Summit provides a 240-degree city view.

A 2017 TripAdvisor Certificate of Excellence winner, Conrad Istanbul Bosphorus is Turkey's Leading Hotel 2017 and was named a leading city and conference hotel in Turkey over several years by World Travel Awards. This Istanbul hotel features 3,000 square meters of function space, a 15th floor Bosphorus Lounge and terraces with a panoramic view.