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Vice President of Information Technology

Posted May 14, 2022

Boston Bruins
Boston, MA
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About This Job

The Opportunity 

Delaware North Boston Holdings is hiring a Vice President, IT Operations, to join our team at TD Garden in Boston, Massachusetts. As Vice President, IT Operations, you will drive the development of Fan 360 strategy requirements, and vet potential partners. The Vice President, IT Operations, will nurture and cultivate executive-level relationships with multiple sports and entertainment partners to showcase TD Garden technology as an industry innovator to other NBA, NHL, and NFL counterparts.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.

Responsibilities 

  • Drive the overall technology strategy for TD Garden and the Boston Bruins.
  • Establish the technical vision for TD Garden and the Boston Bruins.
  •  Align technology goals and lead all aspects of technology development and implementation.
  •  Influence the strategic technology direction and related future growth.
  •  Provide oversight and direction to the customer relationship management platform and associated marketing automation capabilities.
  •  Develop and manage technology operating and capital budgets for the company’s Boston operations.
  •  Align IT operations with governance, standards, and support models as defined by the following company teams: information technology, leadership, infrastructure architecture, change management, quality assurance, and security.
  • Lead the management of the TD Garden, the Boston Bruins, and Massachusetts Sportservice technology teams in:
    •  Information Technology Infrastructure, POS, Security, Help Desk, and Desktop.
    • Event Technology Audio, Video, Broadcast, and IPTV.
    • Solutions, Integrations, and Analytics related to Customer Relationship Management,  Ticketing, and Mobile POS.

Qualifications 

  • A bachelor’s degree in Information Systems, Computer Science, or a related field. A Master’s degree is preferred.
  • 10 or more years of executive leadership and management experience.
  • The ability to manage large and multi-faceted teams; arena or entertainment complex team management is preferred.
  • Strong consensus-building, strategy, analysis, organizational, technical, and sales skills are required.
  • Experience and training in the technology field with the ability to continuously learn about changes and updates to data communication hardware, broadcast standards, audio and visual technology, display, integrated solutions, analytics, marketing automation, mobile platform development, ticketing, POS, transmission, and storage.

Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.

Save this job

About this Employer

Boston Bruins

100 Legends Way
Boston, MA 02114

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