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Membership Representative

Posted June 13, 2022

Los Angeles Athletic Club & Hotel
Los Angeles, CA
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About This Job

For more than 125 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury meeting, conference, and hotel rooms, and an array of social, business, and athletic events.

Come join our Team! We have an immediate opening for an energetic, outgoing and customer service oriented individual to fill the position of Membership Representative.

In this role you will be responsible for creating positive experiences for every member and guest, marketing the Club and and selecting members for the Club.

We offer excellent benefits to include Medical, Dental, Vision, Life Insurance, 401(k) with employer match, Vacation, Sick, Holiday Pay, Hotel Room discounts and much more!!!

Responsibilities include but are not limited to:

Prospect new members by representing the Club at relevant networking and community events, distribute information about LAAC at targeted residential and corporate buildings, host Club mixer events to solicit new potential memberships, work with current members to spark interest in referrals.

Respond to phone, web and email leads within 24 hours, using proper templates and addressing questions thoroughly.

Set up tour appointments with prospective members and conduct the tours with them.

Follow proper Club procedures to process membership applications.

Continually engage with members and Club associates to promote membership referrals.

Exemplify our Club values at worked and during all offsite work-related events

Consistently adhere to the Los Angeles Athletic Club core service standards

Perform job related duties as assigned.

MINIMUM QUALIFICATIONS:

3 years of experience in a similar position in the Fitness or Hospitality Industry.

High School Diploma or GED equivalent

ADDITIONAL QUALIFICATIONS:

Bachelor's College Degree in Business, marketing or relevant area a plus

Excellent organizational, communication, interpersonal, prospecting and sales skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Los Angeles Athletic Club & Hotel

431 W 7th Street
Los Angeles, CA 90014

(213) 625-2211

102 Room Hotel

laac.com

A private oasis in DTLA

Los Angeles Athletic Club & Hotel is a boutique hotel that occupies the top three floors of a 12-story historic landmark private club building. A stay at a historic private club is an entirely unique experience. Collapse onto cool cotton sheets after a rigorous game of squash. Rejuvenate in our spa with a steam or massage, and indulge in one of our signature cocktails offered at our award-winning bar, Invention.