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Host Hostess - Renata's Harth at Arizona Biltmore, A Waldorf Astoria Hotel

Posted June 6, 2022

Arizona Biltmore, Waldorf Astoria Resort
Phoenix, AZ
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About This Job

Description

The luxurious, historic Arizona Biltmore Resort is looking for an Host/Hostess to join the team at Renata's Hearth.  Renata’s Hearth serves modern Latin cuisine with influences from Central and South America, connecting authentic Southwest ingredients with Old World preparations. This enchanting Phoenix fixture serves a flavor-drenched menu within the magnetic gathering of fire and merriment that captivates all who experience her charms.

This is a fantastic opportunity for someone who is looking to get their "foot in the door" within a well-known Phoenix restaurant and further grow and develop their food & beverage career. 

The ideal candidate will have a minimum of 6 months previous customer service experience, excellent communication and organization skills, the ability to create memorable experiences for our guests and the ability to problem solve quickly and effectively. Please note: this is a dinner service only restaurant. 

We offer amazing benefits including but not limited to:

  • Discounted hotel rates worldwide starting at $35 available on Day 1

  • Free lunches

  • Medical, dental & vision insurance

  • 401k with corporate match

  • Competitive PTO package that starts accruing on Day 1

  • Opportunities for career growth

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Arizona Biltmore, Waldorf Astoria Resort

2400 East Missouri Avenue
Phoenix, AZ 85016

(602) 955-6600

738 Room Resort

waldorfastoria3.hilton.com

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At A Glance

The stunning Arizona Biltmore boasts a glittering history and service that sparkles; all set within 39 glistening acres in the heart of Phoenix. With eight pools, two championship golf courses, a spa and event space overlooking lush gardens and surrounding mountains — it’s little wonder they call us the ‘Jewel of the Desert’.

A favorite vacation retreat of U.S. presidents and legendary film stars since 1929, Arizona Biltmore - a Waldorf Astoria Resort is one of the few hotels worldwide with an architectural imprint left by respected American architect, Frank Lloyd Wright. The hotel has recently undergone a multi-million dollar refurbishment; come and see what we’ve done with the place.

Arizona Biltmore features:
  • Eight swimming pools lining our pristine gardens, creating a unique oasis experience 
  • Onsite spa and salon featuring organic treatments 
  • Access to adjacent Arizona Biltmore Country Club, home to two championship golf courses 
  • Large, world-class meeting venues and social event spaces.
  • Contemporary American cuisine at acclaimed ‘Frank & Albert's’ or ‘Wright's at the Biltmore’

Mission-style furnishings and Art Deco lighting in our rooms, suites and cottages reveal the property’s architectural heritage, while the calming décor reflects the Sonoran desert that surrounds us. Watch the sunset from your private patio with a legendary Tequila Sunrise from the Wright Bar, first mixed by an Arizona Biltmore bartender during the late 1930s.

Our resort received the 2015 TripAdvisor Certificate of Excellence Award for outstanding traveler reviews.