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Director of Food & Beverage

Posted June 17, 2022

Hilton Cincinnati Netherland Plaza
Cincinnati, OH
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About This Job

Hilton Cincinnati Netherland Plaza - 35 W. 5th St. Cincinnati, Ohio 45202

BENEFITS

  • Medical, Dental, Vision
  • Short Term Disability & Long Term Disability (Free for Managers)
  • Free Group Life Insurance
  • Supplemental Life Insurance
  • Vacation, Personal Days
  • 401k + Matching
  • Hilton Team Member Travel Discount!
  • Crescent Hotel & Resorts Travel Discount!
  • Pet Insurance, Identity Theft Protection, Accident Insurance
  • and much more!

RESPONSIBILITIES

  • Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
  • Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc.
  • Develop, implement and monitor schedules for the operation of all  restaurants and bars to achieve a profitable result.
  • Participate with the chef and restaurant managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
  • Implement effective control of food, beverage and labor costs among all sub-departments.
  • Assist the area managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion.
  • Regularly review and evaluate the degree of customer acceptance of the  individual restaurants and banquet service, to recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment.
  • Develop (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, e.g. budgeting, forecasting  purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
  • Continuously evaluate the performance and encourage improvement of the  personnel in  the food and beverage department.  Plan and administer a training and development program within the department which will provide well trained employees at all levels and permit advancement for those persons qualified and interested in career development.

QAULIFICATIONS

  • Minimum 5 years F & B Director experience in a branded hotel environment (preferably Four-Star / 30,000 s/f of Meeting Space)
  • F & B Total Revenues of $12 MM + / with Outlets at $3 MM +
  • Experience working for a 3rd Party Management Company
  • Strong communication skills, ability to maintain transparency and forge strong relationships with the Sales & Catering Team
  • Driven leader who over communicates and creatively solves problems
  • Strong sales & marketing experience – ability to lead and support effective Wedding and Outlet Marketing, plus PR and Social Media branding
  • Ability to create an effective Menu Design Strategy across Banquets, Catering and Outlets.
  • Ability to control costs while balancing topline revenue objectives and maintaining both service and product quality levels
  • Ability to motivate employees and drive employee morale
  • Hands-on, entrepreneurial, self-directed leadership style, adapts to change quickly
  • Analytical thinker with understanding of business intelligence tools, P&L, Menu Abstracts, Productivity Reports, etc.
  • Ability to develop talent. Strong verbal and written communication skills
  • Track record of progressive career accomplishments
  • Considerable skill in complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing, smelling, tasting and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • High school diploma required. College degree in related field preferred.
  • Culinary, sales and service background required.
  • Extensive experience in restaurant, bar, banquet, stewarding, kitchen, sales, catering and management required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hilton Cincinnati Netherland Plaza

35 West Fifth Street
Cincinnati, OH 45202

(513) 421-9100

561 Room Hotel

www3.hilton.com

At A Glance

Open since 1931, the Hilton Cincinnati Netherland Plaza hotel is one of the world’s finest examples of French Art Deco design. Take the hotel skywalk to various shops and restaurants and walk to the Duke Energy Convention Center. This National Historic Landmark hotel offers 40,000 sq. ft. of unique event space. Dine at Orchids at Palm Court, responsible for making our hotel the #1 Hilton food and beverage hotel in the USA for six of the last seven years.

  • Located 2 blocks from Cincinnati Bell Connector Streetcar stop, connecting popular Cincinnati destinations
  • Hilton’s #1 USA Food and Beverage hotel for six of the last seven years
  • Orchids at Palm Court is Ohio's only AAA Five Diamond Restaurant
  • National Historic Landmark with restored 1930s French Art Deco design, rosewood paneling and ceiling murals