Do you want to work in a fun, and energetic environment where you will be challenged, rewarded, and inspired? Join the team at the Sheraton Denver Tech Center!

What we offer:

Flexible hours

Paid Recognition programs

Incentives to earn extra $$

Year-round employment

Opportunity for advancement and growth

Training and Tuition assistance

Part Time Benefits – medical, dental, vision, 401k with company match, and vacation hours

Full Time Benefits – medical, dental, vision, life insurance, 401k with company match, short- & long-term disability, personal time, holiday pay, paid time off and more

Marriott hotel and food discounts around the world

Crescent Hotel discounts

Crescent is one of the top-ranking hotel management companies in North America

Join our great team and meet lots of new people from around the world!  You will meet and chat with our guests from around the world as you drive them to and from their destinations around the hotel.

JOB DUTIES

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Perform pick ups and drop offs for guests in a timely and friendly manner

Adhere to our procedures with inspections and safety checks of the vehicle

Perform other job related duties as assigned

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

ADDITIONAL REQUIREMENTS:

Excellent customer service skills

Knowledge of the area a plus

Previous experience in a similar position preferred

Must be flexible to work weekdays, weekends and holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)