The ultimate mission of the hospitality Maintenance team will be to ensure our guests’ satisfaction by exceeding their expectations. The position is primarily responsible for maintaining the building, grounds, and mechanical equipment with particular attention towards safety and security. In addition, the role is accountable for performing maintenance tasks daily that are critical to providing an exceptional stay to each guest.

Key Duties & Responsibilities

• Maintain timelines and work schedule in accordance with the preventive maintenance program
• Check work orders and night report for any assignment to be completed
• Perform Preventive Maintenance work orders. For example:
• Monitor and maintain all laundry and kitchen equipment
• Maintain guestrooms using rooms preventive maintenance program
• Change air-conditioning filters per the maintenance program
• Check HVAC equipment: change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, and adjust as necessary
• Change or repair locks as needed
• Perform general maintenance to guestrooms and public areas
• Perform guest requests as assigned
• Assist in all phases of repair work
• Assist other engineering personnel as instructed by supervisor
• Maintain cleanliness and organization of the work area
• Maintain the proper use, cleaning, maintenance, and storage of all tools. Handle chemicals for designated uses/surfaces
• Ensure security of any assigned keys
• All other duties as assigned

Education and Experience

• Clean and professional appearance
• Ability to communicate clearly (Speaking and writing)
• Ability to utilize basic technology including a smartphone and a computer
• Experience in maintenance or building trades preferred

Why a career in the hotel industry?

Service to others is one of the pillars of working in the hotel and lodging industry. Workers within the industry have the direct ability to aid, advice, and provide services to guests. In the industry, workers are able to tend to public needs and support guests and community members in a way many other careers rarely provide. The hotel and lodging industry is committed to attracting, retaining, and educating individuals for lifelong careers. They partner with community-based organizations to recruit local applicants, provide employees with professional development workshops and apprenticeships, and award $1 million in academic scholarships each year.