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Catering Sales Manager

Posted June 23, 2022

Doubletree Canton Downtown
Canton, OH
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About This Job

The DoubleTree by Hilton Canton Downtown is seeking a highly qualified and skilled Catering Manager to join our Sales Team. As the first of multiple Full Service Hotels being developed in conjunction with the Hall of Fame Village this is a highly visible and impactful position. As a wholly owned subsidiary of the Hall of Fame Resort & Entertainment Company the Doubletree Canton by Hilton is already a high performing and extremely important asset to the overall development of the Hall of Fame Village. Our signature destination restaurant 330 Bar & Grill has opened with great success having exceeded current budgeted revenue targets and has been recognized for the best brunch in the Canton area. Our outdoor patio will soon become the talk of the town and our over 11,000 square feet of Banquet and Catering space offers event space that it unmatched in the Canton area. If you are looking to be part of a high growth, visionary environment with a focus on team building and culture then we would love to connect. Having Delphi experience would be a major plus!    


The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel.

Key Duties & Responsibilities

  • Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
  • Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or
  • telephoning clients.
  • Achieves sales goals.
  • Planning and detailing each event booked Oversight of the entire function
  • Anticipates (or reacts to) group problems and provides solutions.
  • Prepares specialized reports, as needed.
  • Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
  • Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
  • Represents company at trade association meetings to promote property.
  • Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
  • Belongs to associations that influence and aid in continuing education and securing future business.

Education and Experience

  • Must have a high school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales and have extensive knowledge and able to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities.
  • Bachelor’s degree preferred.
  • Must have ability to effectively and efficiently utilize a variety of computer
  • programs, i.e., Word, Excel, MICROS, property management system, etc.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

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About this Employer

Doubletree Canton Downtown

320 Market Avenue South
Canton, OH 44702

(330) 471-8000

164 Room Hotel

Our Hotel

Welcome to the heart of Downtown Canton, the perfect location for exploring unique local restaurants, coffee shops and museums such as National First Ladies Library. We’re five miles from the Pro Football Hall of Fame and the Hall of Fame Village powered by Johnson Controls. Our hotel features over 11,000 sq. ft. of meeting space, an indoor pool, fitness center and full-service restaurant.