Job overview

As a Lobby Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:

• Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
• Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
• Cleans and services assigned hotel public areas in a timely and organized manner according to procedures and standards.
• Remains knowledgeable about the hotel’s facilities including but not limited to: the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back office area, the laundry room, public restrooms, and other public areas.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
• Frequently checks public bathrooms and adds clean liners , restocks toilet paper and facial tissue, empties wastebaskets. Dusts, cleans, and straightens furniture as needed.
• Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also polishes chrome and other surfaces routinely. 
• Vacuums all areas according to a schedule or when needed.
• Maintains security of equipment, keys and supplies issued each day.
• Reports lost and found articles and needed repairs of unsafe conditions to supervisor. 
• Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

• Medical, Dental, and Vision Coverage
• 401K retirement plan 
• Short and Long-Term Disability Income*
• Term Life and AD&D Insurance 
• Vacation PTO & Holiday/Sick PTO
• Employee Assistance Program