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Administrative Assistant

Posted May 31, 2022

Ka'anapali Beach Club by Diamond Resorts
Lahaina, HI
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About This Job

Job Description

TheAdministrative Assistant performs a broad range of administrative support tasks and duties to assist in the day-to-day activities of the Sales Department. This position will also handle administrative and executive support related tasks and work independently with little or no supervision, while being proactive, resourceful and efficient, with a high level of integrity and confidentiality.

What will I be doing

  • Develops a general understanding of the business in order to provide administrative assistance and support.

  • Demonstrates excellent interpersonal communication skills and confidentiality in the handling of incoming telephone calls and correspondence.

  • Demonstrates strong organizational skills in a fast-paced work environment.

  • Able to take and transcribe minutes.

  • Maintains a professional appearance and demeanor.

  • Provides executive level support with interdepartmental management & serves as sales liaison.

  • Demonstrates basic digital literacy in Microsoft Office Word, Outlook, Powerpoint and Excel applications.

  • Schedules appointments and meetings.

  • Arrange travel; coordinates expenses.

  • Maintains an orderly office filing system. Files, faxes, photocopies and distributes mail as the need arises.

  • Anticipates needs of Leadership and takes appropriate action.

  • Carries out all reasonable requests by management of which the employee is capable of performing.

  • Responsible for implementing/maintaining sales office task including but not limited to: scheduling, time keeping updates, collateral inventory, ordering office supplies, mailing duties, team member liaison.

  • Printing and collation of required daily reports for executive team.

  • Creating and implementing project driven administrative needs including but not limited to presentation items, equipment ordering, meeting planning.

  • Able to create and process internal and external memos including but not limited to: announcements, incentives, public release, notifications, action plans, etc.

  • Soft Skill requirements: customer services skills, relational development, problem resolution, time management.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!


What are we looking for?

  • 2+ years of clerical and/or office work experience.

  • 1+ year of experience in a customer service role.

  • Ability to interact and communicate successfully with all levels of customers/guests, managers and executives.

  • Strong interpersonal skills and attention to detail.

  • High school/GED.

  • Flexible work schedule. Occasional travel is required for business needs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 3+ years of clerical and/or office work experience.

  • 3+ years of Sales/Marketing experience in timeshare.

  • Proven ability to resolve customer service related issues in a timely manner.

  • Ability to read and write in both English and Japanese.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About this Employer

Ka'anapali Beach Club by Diamond Resorts

104 Ka'anapali Shores Place
Lahaina, HI 96761


Comfort meets convenience at Ka‘anapali Beach Club, located on Maui’s western shore just minutes from downtown Lahaina. Relax in the pool, set among lush landscape and calming waterfalls, or sip your morning coffee at the on-site open-air café. With an on-site restaurant and convenience store, you’ll have everything you need to make the most of your Maui vacation. Enjoy either ocean or mountain views from your private balcony, and reconnect with your loved ones in the spacious accommodations that feature full-size refrigerators and oversized bathtubs with separate showers.