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Host

Posted May 26, 2022

Delaware North at Mardi Gras Casino & Resort
Cross Lanes, WV
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About This Job

The Opportunity 

Delaware North Gaming is hiring Part time Hosts to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. In this role, you will be the first person to welcome and interact with our guests.

Starting at $12.00 an hour!

Responsibilities 

  • Reviews floor plan and reservation book daily; creates seating chart.
  • Sets up the Host station according to checklist.
  • Greets guests and seats them at tables or in waiting areas.
  • Seats guests according to seating chart, server rotation and guest preference and provides guests with menus.
  • Maintains control of the seating and wait times.
  • Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas.
  • Inspects dining and serving areas to ensure cleanliness and proper setup.
  • Answers any guest questions regarding service and provides general assistance for guests and employees.
  • Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving.
  • Answers restaurant telephone line during assigned hours of operation.

Qualifications 

  • Prior experience in guest service environment preferred.
  • Attentive and detailed oriented.
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
  • Capable of performing specified procedures and following instructions.
  • Effective communication skills: ability to communicate with guests and co-workers.

Physical Requirements 

  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners.
  • Frequent walking, bending, lifting, reaching, and stretching.
  • Ability to lift and carry up to 35 lbs.

Shift Details 

HolidaysWeekends2nd Shift

Who We Are 

Delaware North has been operating Mardi Gras Casino & Resort since 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners.
  • Frequent walking, bending, lifting, reaching, and stretching.
  • Ability to lift and carry up to 35 lbs.
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About this Employer

Delaware North at Mardi Gras Casino & Resort

1 Greyhound Drive
Cross Lanes, WV 25313

Regional Office

www.hospitalityonline.com

Managed By

Delaware North has been operating Mardi Gras Casino & Resort since 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.